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- Tasks: Coordinate medical and fitness appointments for RAF candidates, ensuring a smooth recruitment process.
- Company: Join Babcock, a global leader in engineering and defence.
- Benefits: Competitive salary, benefits, and a supportive work-life balance.
- Why this job: Make a real difference in the lives of aspiring RAF members.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 21000 - 35000 £ per year.
Location: Lincolnshire, England
Compensation: £25,800 + Benefits
Role Type: Full time / Permanent
Support the RAF Recruitment Pipeline and Help Candidates Take Their Next Step.
At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as a Booking Clerk at RAF Cranwell, near Lincolnshire.
The role:
As a Booking Clerk, you’ll play a key role in supporting the Royal Air Force Officer and Airman recruitment process. You’ll arrange, coordinate and record medical and fitness appointments for candidates, ensuring accuracy, professionalism and excellent customer experience. Your work will help keep the recruitment pipeline running smoothly, supporting both candidates and Armed Forces Careers Offices, and ensuring that all activity meets customer expectations and contractual HADES requirements.
Day-to-day, you’ll have the following responsibilities:
- Create and maintain accurate candidate information and records
- Respond quickly and professionally to candidate enquiries
- Prioritise workload to meet key performance indicators
- Liaise daily with Careers Offices, candidates and third-party contractors managing GP and fitness bookings
- Carry out additional administrative duties in support of the recruitment contract.
This full-time role is based on site at RAF Cranwell, working 39 hours per week, scheduled to work 8 hours Monday–Thursday and 7 hours on Fridays.
Essential experience:
- Computer literacy (MS Office proficiency)
- Excellent listening and communication skills
- Customer Services experience
- Patient and understanding phone manner
- Team working experience
Qualifications:
- ECDL or equivalent IT skills qualification
- UK Driving Licence
- Security Clearance: The successful candidate must be able to achieve and maintain Standard (BPSS) / Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.
We’re Babcock — a global FTSE organisation with over 26,000 people working together to make a difference. Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.
We call that lifetime engineering. Join us and see how far we can go, together.
We are a disability confident committed employer.
Booking Clerk in Lincoln employer: Babcock International Group
Contact Detail:
Babcock International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Clerk in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Babcock. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by practising common questions related to the Booking Clerk role. Think about how your skills in customer service and communication can shine through. We want to see your personality and how you handle real-life scenarios!
✨Tip Number 3
Showcase your tech skills! Since computer literacy is essential, be ready to demonstrate your proficiency with MS Office during the interview. Maybe even bring along examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Babcock team and contributing to our mission.
We think you need these skills to ace Booking Clerk in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Booking Clerk role. Highlight your relevant experience in customer service and administration, and don’t forget to mention your computer skills. We want to see how you can support our recruitment process!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it professional but let your personality come through!
Showcase Your Communication Skills: As a Booking Clerk, communication is key. In your application, demonstrate your excellent listening and phone manner. We want to know how you handle enquiries and ensure a great customer experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Babcock International Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Booking Clerk. Familiarise yourself with the recruitment process for the RAF and how your role fits into it. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves liaising with candidates and managing their enquiries, be prepared to discuss your previous customer service experience. Think of specific examples where you demonstrated excellent communication and problem-solving skills, as these are crucial for ensuring a smooth recruitment process.
✨Demonstrate Teamwork and Flexibility
The Booking Clerk role requires collaboration with various teams and third-party contractors. Be ready to share instances where you've successfully worked in a team or adapted to changing priorities. Highlighting your ability to work well with others will show that you're a great fit for the company culture.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or the company's future plans. This not only shows your enthusiasm but also helps you determine if the job is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
