Software Support Engineer in Leicester

Location: Barrow-in-Furness, Cumbria or Stoke Gifford, Bristol or Leicester, Leicestershire or Devon, Plymouth or Faslane, Helensburgh + Hybrid Working Arrangements

Compensation: Up to £48, dependent upon experience + Benefits

Role Type: Full time / Permanent

Shape the digital backbone of one of the UK’s most complex defence programmes. At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Software Support Engineer at one of our sites.

The role:

• As a Software Support Engineer, you will play a pivotal role in supporting one of the most technically advanced defence programmes in the UK.
• You will help plan, develop and manage the digital and computer resources that underpin the through‑life support of Royal Navy submarine platforms, now and in the future.
• Day-to-day, you’ll support the development of Support Solutions for Digital Assets including in-scope Hardware, Software and Firmware over various in-service and future Royal Navy platforms along with shore establishments.
• Supporting the development of support solutions for digital assets, including hardware, software and firmware.
• Driving or contributing to Integrated Logistics Support activities, with a focus on computer resources and software support.
• Analysing information to enable effective software support analysis and informed engineering decisions.
• Creating and maintaining technical reports that support programme, compliance and process requirements.
• Identifying issues and developing practical proposals for investigations, improvements and long‑term solutions.

This role is full time, 35 hours per week and provides hybrid working arrangements with 2 days in the office/onsite and 3 days working from home.

Essential experience of the Software Support Engineer:

• Experience supporting systems or digital assets within a highly regulated industry.
• Working knowledge of computer resources, software environments or digital infrastructure.
• Ability to analyse technical information and translate it for different stakeholders.
• Strong written and verbal communication skills.
• A proactive, self‑driven approach with a focus on continuous improvement.

Qualifications for the Software Support Engineer:

We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance:

The successful candidate must be a Sole UK National and be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

What we offer:

• Generous holiday allowance.
• Matched contribution pension scheme, with life assurance.
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare.
• Employee share scheme.
• Employee shopping savings portal.
• Payment of Professional Fees.
• Reservists in the armed forces receive 10-days special paid leave.
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
• ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock:

We’re Babcock — a global FTSE organisation with over 26,000 people working together to make a difference. Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together.

We are a disability confident committed employer.