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- Tasks: Support advanced defence programmes by managing digital resources and developing support solutions.
- Company: Join Babcock, a global leader in defence and engineering.
- Benefits: Generous holiday, pension scheme, health support, and professional development opportunities.
- Why this job: Make a real impact on national security while enjoying a flexible work-life balance.
- Qualifications: Experience with digital assets and strong communication skills are essential.
- Other info: Hybrid working model with excellent career growth and volunteering opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Barrow-in-Furness, Cumbria or Stoke Gifford, Bristol or Leicester, Leicestershire or Devon, Plymouth or Faslane, Helensburgh + Hybrid Working Arrangements
Compensation: Up to £48, dependent upon experience + Benefits
Role Type: Full time / Permanent
Shape the digital backbone of one of the UK’s most complex defence programmes. At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Software Support Engineer at one of our sites.
The role:
- As a Software Support Engineer, you will play a pivotal role in supporting one of the most technically advanced defence programmes in the UK.
- You will help plan, develop and manage the digital and computer resources that underpin the through‑life support of Royal Navy submarine platforms, now and in the future.
- Day-to-day, you’ll support the development of Support Solutions for Digital Assets including in-scope Hardware, Software and Firmware over various in-service and future Royal Navy platforms along with shore establishments.
Essential experience of the Software Support Engineer:
- Experience supporting systems or digital assets within a highly regulated industry.
- Working knowledge of computer resources, software environments or digital infrastructure.
- Ability to analyse technical information and translate it for different stakeholders.
- Strong written and verbal communication skills.
- A proactive, self‑driven approach with a focus on continuous improvement.
Qualifications for the Software Support Engineer:
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.
Security Clearance:
The successful candidate must be a Sole UK National and be able to achieve and maintain Security Check (SC) security clearance for this role.
What we offer:
- Generous holiday allowance.
- Matched contribution pension scheme, with life assurance.
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+.
- Employee share scheme.
- Employee shopping savings portal.
- Payment of Professional Fees.
- Reservists in the armed forces receive 10-days special paid leave.
- Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
- ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
- Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.
Babcock is a global FTSE organisation with over 26,000 people working together to make a difference. Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.
We are a disability confident committed employer.
Software Support Engineer in Helensburgh employer: Babcock International Group
Contact Detail:
Babcock International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Support Engineer in Helensburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Babcock on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of digital assets. Be ready to discuss how your experience aligns with supporting complex systems, just like those at Babcock.
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you've identified issues and proposed solutions in past roles. This will demonstrate your proactive approach, which is key for a Software Support Engineer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Babcock team.
We think you need these skills to ace Software Support Engineer in Helensburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Software Support Engineer role. Highlight your experience with digital assets and software support, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically so we can easily see your qualifications.
Highlight Relevant Experience: Don’t forget to mention any experience you have in regulated industries or with computer resources. This will help us see how your background aligns with the essential experience we’re after.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Babcock International Group
✨Know Your Tech Inside Out
As a Software Support Engineer, you'll need to be familiar with various software environments and digital assets. Brush up on your technical knowledge and be ready to discuss specific systems you've supported in the past. This will show your potential employer that you can hit the ground running.
✨Communicate Clearly
Strong written and verbal communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you'll need to translate information for different stakeholders. Consider doing mock interviews with a friend to refine your communication style.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've identified issues and developed practical solutions in previous roles. Think of specific examples where your proactive approach led to improvements or long-term solutions. This will demonstrate your ability to contribute effectively to Integrated Logistics Support activities.
✨Understand the Company Culture
Research Babcock's values and mission, especially their commitment to creating a safe and secure world. Be ready to explain how your personal values align with theirs and how you can contribute to their goals. This will help you stand out as a candidate who is not only qualified but also a good cultural fit.
