Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.
We are specialists in:
- Microsoft Modern Work
- Cybersecurity
- Mobile Solutions
- Communications & Connectivity
With thousands of customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.
Join us on this exciting journey and let's achieve greatness together!
Join Our Dynamic Team as a CX Product Manager Role !
Are you passionate about mobile technology? Do you thrive in a fast-paced, innovative environment? At Babble, we’re on a mission to beourcustomer’smosttrustedadvisorforcloud-basedtechnologies. We’re looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you!
What will you be doing?
We are seeking a motivated and detail-oriented Junior Product Manager (Mobile) to support the development and evolution of our Mobile portfolio. This role is ideal for someone early in their product management career who is passionate about mobile technologies such as 4G/5G connectivity, business mobile tariffs, devices, eSIM, IoT and mobile device management.
The products will be delivered across all sales channels of Babble. Thereafter the role will manage and monitor the product(s) in life. The success of the role will be dependent on working in virtual teams and influencing key stakeholders from around the business.
You will work closely with senior product managers, operations, sales, and partners to deliver products that keep Babble customers connected, productive and secure on the move. The role will be internal and external facing, providing assistance to the sales community is a vital part of the position.
The role will incorporate vendor relationships. The successful applicant will be key in maintaining aligned relationships with the mobile network operators, device manufacturers and other vendors that support the product area.
Accountabilities and Deliverables:
At all times working toward making the product & services portfolio ‘Easy to buy and easy to sell’ across all relevant Business Units
Supporting the sales community
Input into the creation of cost models and pricing tools for mobile tariffs, bolt-ons and device bundles
Leading virtual teams to deliver products
Reporting on product portfolio
Create and manage product roadmaps
Implementation of and collaboration on best practice for lifecycle management
Business improvement
Identification and introduction of new mobile products and capabilities to be offered, such as 5G, eSIM, IoT connectivity and mobile security
Support the senior product managers in the creation of business plans to support training and investment in new capabilities
To liaise with mobile network operators and device manufacturers for technical updates, network changes and support for the technologies used
Vendor management including but not exclusive to, monthly meetings, sales tracking, business plan creation
Travelling between different Babble, network operator and vendor offices in order to efficiently conduct business
What success looks like in this role
Successfully complete product development within defined time scales
Ensure that the products contribute to the business targets for in year growth
Support business transformation projects to improve efficiency within the business, within specified timescales
What else looks good for this role:
Ability to work in virtual geographically disperse teams
Strong organisational and interpersonal skills
Good time management and prioritisation skills
Strong attention to detail and diligence
Excellent oral and presentation skills with the ability to articulate a message to a mixed audience, from managerial/strategic personnel to technical personnel
Hands-on experience in managing mobile connectivity, device and service products
Exposure to leading mobile networks, device manufacturers and technologies in the mobile space
Mentorship from experienced product managers
Opportunity to grow into a full Product Manager role
What you'll gain
Hands-on experience in managing mobile connectivity, device and service products
Exposure to leading mobile networks, device manufacturers and technologies in the mobile space
Mentorship from experienced product managers
Opportunity to grow into a full Product Manager role
Qualifications
Skills & Expertise
Some experience in product lifecycle management
Be technically and commercially aware of the UK business mobile market (networks, tariffs, devices and operator models) and have a full understanding of the technical, business and commercial propositions on offer
A good knowledge of Microsoft tools to create associated collateral for the support of both new product release and in life product updates
Knowledge of Sales/Operational processes and their interaction with the Project Delivery Teams
Good project management skills, not essential but will benefit the employee in this role
Additional Information
Why work for Babble?
Parental Leave:Statutory maternity and paternity leave
The recruitment journey
We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interviewand possibly a follow up interview and competency testing depending on the role requirements.
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Product Manager - Mobile employer: Babble
Babble is an exceptional employer, offering a dynamic work environment in High Wycombe that fosters innovation and collaboration. With a strong focus on employee growth, we provide comprehensive benefits including a generous pension scheme, health insurance options, and a hybrid working policy that promotes work-life balance. Join us to be part of a forward-thinking team dedicated to delivering top-notch cloud-based solutions while enjoying opportunities for professional development and annual celebrations.
