At a Glance
- Tasks: Enhance customer satisfaction and retention through effective relationship management.
- Company: Join Babble, a forward-thinking company focused on customer experience.
- Benefits: Enjoy a hybrid work model, generous leave, and a company pension.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on customer experiences while enjoying flexibility.
- Qualifications: 5+ years in relationship management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Babble is looking for a Customer Experience Manager (CXM) to enhance customer satisfaction and retention in Burton upon Trent. This role involves overseeing customer interactions and ensuring a seamless experience.
The ideal candidate will have:
- Over 5 years of relationship management experience
- Excellent communication skills
- A strong problem-solving ability
With a hybrid working policy, the position allows flexibility while requiring a minimum of 3 days in the office. Benefits include company pension, generous annual leave, and optional health insurance.
Customer Experience Manager — Hybrid, Growth & Impact in Burton upon Trent employer: Babble
Babble is an excellent employer that prioritises employee well-being and professional growth, offering a hybrid working model that promotes flexibility while fostering collaboration in the office. With a strong focus on customer satisfaction, employees are empowered to make a meaningful impact, supported by a comprehensive benefits package including a company pension, generous annual leave, and optional health insurance. Located in Burton upon Trent, Babble cultivates a dynamic work culture that values innovation and teamwork, making it an attractive place for those seeking rewarding careers in customer experience management.
