At a Glance
- Tasks: Inspect properties and ensure quality during major works projects.
- Company: A social business dedicated to affordable housing in Hertfordshire.
- Benefits: Generous holiday, pension contributions, health plans, and flexible working options.
- Other info: Inclusive workplace with a commitment to diversity and career growth.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in property maintenance and strong customer service skills.
The predicted salary is between 42594 - 47327 £ per year.
Based in Broxbourne, Hertfordshire
Permanent, full-time, 37 hours per week
Salary: £42,594 - £47,327 per annum
We have an exciting opportunity for a proven property maintenance professional with major works experience to step into an exciting role with our dedicated organisation.
As an Asset Surveyor, you will inspect properties during and after major works projects, for changes, maintenance and updates such as kitchen, bathroom, roof, window and door upgrades. Focusing on quality, customer satisfaction and value for money, you will monitor contractors, inspect installations and ensure handovers are smooth and satisfactory. You will speak to customers to discuss their needs and ensure the quality of work is achieved, following up on any complaints or queries they have. In addition, you will identify snagging issues, monitor cost variations and attend planning meetings, whilst ensuring H&S standards are followed and maintained.
We're looking for someone with:
- Property maintenance experience, including major works
- A thorough understanding of building principles, including surveys, diagnosis and remedial action using logical, evidenced and fact-based processes
- The ability to work collaboratively within a team
- Good knowledge of health and safety regulations and CDM
- Excellent customer service and interpersonal skills
- Good IT skills
- A full, valid driving licence and access to your own vehicle
We enjoy a benefits package that offers something for everyone, including:
- 27 days holiday per year plus bank holidays (pro rata for part-time colleagues)
- Buy and sell holiday scheme
- Cross-organisational bonus scheme
- Up to 12% pension contribution
- Life assurance cover
- Funded health cash plan or subsidised private medical insurance
- Discount vouchers
- Enhanced family leave
- Range of special leave
- Car loans, cycle to work and electric car lease scheme
The closing date for this vacancy is 19th June 2026.
We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job.
We're committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we'll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30.
We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we're looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you'd thrive in the role, we encourage you to apply.
All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers.
If you're looking for a meaningful role as an Asset Surveyor, please apply via the button shown.
Asset Surveyor in Stevenage employer: B3Living
Join our dedicated organisation in Broxbourne, Hertfordshire, where we are committed to making a sustainable, positive change in the housing crisis. As an Asset Surveyor, you will benefit from a supportive work culture that values collaboration and customer satisfaction, alongside a comprehensive benefits package including generous holiday allowances, pension contributions, and flexible working arrangements. We prioritise employee growth and inclusivity, ensuring that all team members have the opportunity to thrive in their careers while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Surveyor in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property maintenance field and let them know you're on the lookout for an Asset Surveyor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of building principles and health and safety regulations. We want you to feel confident discussing your experience with major works and how you ensure quality and customer satisfaction.
✨Tip Number 3
Showcase your interpersonal skills! During interviews, be ready to share examples of how you've handled customer queries or complaints in the past. This will highlight your commitment to excellent customer service, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our mission to make a positive change in housing.
We think you need these skills to ace Asset Surveyor in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Asset Surveyor role. Highlight your property maintenance experience and any major works projects you've been involved in. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission. Don't forget to mention your customer service skills and teamwork experience!
Showcase Your IT Skills:Since good IT skills are a must, make sure to mention any relevant software or tools you’re familiar with. Whether it's project management software or basic IT skills, we want to know how tech-savvy you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the details you need about the role there!
How to prepare for a job interview at B3Living
✨Know Your Stuff
Make sure you brush up on your property maintenance knowledge, especially around major works. Be ready to discuss specific projects you've worked on and how you ensured quality and customer satisfaction.
✨Showcase Your Customer Service Skills
As an Asset Surveyor, you'll be interacting with customers regularly. Prepare examples of how you've handled customer queries or complaints in the past, highlighting your interpersonal skills and ability to resolve issues effectively.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you've implemented these standards in previous roles, as this will show your commitment to maintaining a safe working environment.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
