At a Glance
- Tasks: Keep our estates clean and safe while providing excellent customer service.
- Company: Join a social business dedicated to making a positive impact in the community.
- Benefits: Enjoy 27 days holiday, pension contributions, health plans, and more!
- Why this job: Be a vital part of creating welcoming spaces for residents and making a difference.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible working arrangements available; we value diversity and inclusivity.
The predicted salary is between 21800 - 25800 £ per year.
We have an exciting opportunity for a customer-focused individual with great communication skills to join our dedicated organisation. In this role, you’ll make sure our estates remain clean, safe, and welcoming by delivering a first-class caretaking and cleaning service across communal and external areas. You’ll handle a wide range of daily tasks, from sweeping, vacuuming, and mopping to graffiti removal, bulk waste clearance, and litter picking, ensuring every space feels cared for and well-maintained.
You’ll be a visible and approachable presence on our estates, acting as the first point of contact for residents and responding quickly to requests or concerns with professionalism and empathy. Alongside this, you’ll spot and report issues such as fly-tipping, abandoned vehicles, repairs, and anti-social behaviour, helping to resolve problems swiftly and maintain a safe environment.
We’re looking for someone with…
- Experience in a customer-focused role
- Good communication skills
- The ability to work as part of a team
- The ability to follow procedures and safe working practices
You will also be required to have a basic criminal record (DBS) check, which we will pay for.
We enjoy a benefits package that offers something for everyone, including…
- 27 days’ holiday per year plus bank holidays (pro rata for part-time colleagues).
- Buy and sell holiday scheme.
- Cross-organisational bonus scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Discount vouchers.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.
We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job.
We’re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we’ll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30.
We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we’re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you’d thrive in the role, we encourage you to apply.
All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers.
So, if you’re looking for a new role as a Caretaker with a supportive organisation, please apply via the button shown.
Caretaker employer: B3Living
Contact Detail:
B3Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and mission. This way, you can show how your own values align with theirs, making you a more appealing candidate.
✨Tip Number 2
Practice your communication skills! Since this role is all about being approachable and responsive, try role-playing common scenarios with a friend. This will help you feel more confident when discussing how you'd handle resident concerns.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Think of examples from your past experiences where you worked well in a team. Highlighting these moments can really set you apart during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Caretaker
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight any experience you have in customer-focused roles. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your communication skills and empathy.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the Caretaker role. Remember, we’re looking for someone who can communicate effectively!
Demonstrate Team Spirit: Since teamwork is key in this role, mention any experiences where you’ve successfully worked as part of a team. We love to see how you collaborate with others to achieve common goals, so don’t hold back on those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our dedicated organisation!
How to prepare for a job interview at B3Living
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a caretaker. Familiarise yourself with tasks like cleaning, maintenance, and customer interaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires great communication, think of examples from your past experiences where you've effectively interacted with customers or resolved issues. Be ready to discuss how you handle complaints or concerns with professionalism and empathy.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with anti-social behaviour or reporting maintenance issues. Practise your responses to these scenarios so you can convey your problem-solving skills and ability to maintain a safe environment.
✨Emphasise Teamwork and Flexibility
This job involves working as part of a team, so be prepared to talk about your experience collaborating with others. Highlight your adaptability and willingness to take on various tasks, showing that you're ready to contribute positively to the organisation's mission.