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- Tasks: Keep our estates clean and safe while being the friendly face for residents.
- Company: Join a social business dedicated to making a positive impact in the community.
- Benefits: Enjoy 27 days holiday, pension contributions, and health plans.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Customer service experience and teamwork skills are essential.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a customer-focused individual with great communication skills to join our dedicated organisation. In this role, you’ll make sure our estates remain clean, safe, and welcoming by delivering a first-class caretaking and cleaning service across communal and external areas. You’ll handle a wide range of daily tasks, from sweeping, vacuuming, and mopping to graffiti removal, bulk waste clearance, and litter picking, ensuring every space feels cared for and well-maintained.
Responsibilities
- You’ll be a visible and approachable presence on our estates, acting as the first point of contact for residents and responding quickly to requests or concerns with professionalism and empathy.
- Alongside this, you’ll spot and report issues such as fly-tipping, abandoned vehicles, repairs, and anti-social behaviour, helping to resolve problems swiftly and maintain a safe environment.
Qualifications
- Experience in a customer-focused role
- The ability to work as part of a team
- The ability to follow procedures and safe working practices
- You will also be required to have a basic criminal record (DBS) check, which we will pay for.
About us
We’re a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.
Benefits
- 27 days’ holiday per year plus bank holidays (pro rata for part-time colleagues).
- Buy and sell holiday scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.
The closing date for this vacancy is 15th February 2026.
We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job.
We’re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we’ll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30.
We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we’re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you’d thrive in the role, we encourage you to apply.
All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers.
So, if you’re looking for a new role as a Caretaker with a supportive organisation, please apply via the button shown.
Caretaker employer: B3Living
Contact Detail:
B3Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support the community. This will help you connect your own experiences to what they care about during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about being approachable and responsive, think of examples from your past where you’ve handled customer queries or concerns effectively.
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to express why you’re excited about being a caretaker and how you can contribute to keeping the estates clean and safe.
✨Tip Number 4
Be ready to discuss teamwork! This job requires working closely with others, so come prepared with stories that highlight your ability to collaborate and follow procedures in a team setting.
We think you need these skills to ace Caretaker
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer-focused roles. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your communication skills and empathy.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills. This helps us understand your fit for the role quickly!
Tailor Your Application: Take a moment to tailor your application to the Caretaker role. Mention specific responsibilities from the job description that resonate with you and explain how your background aligns with them. This shows us you’re genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at B3Living
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Caretaker. Familiarise yourself with tasks like cleaning, maintenance, and customer interaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves being a visible presence for residents, practice how you'll communicate effectively. Think of examples where you've handled customer queries or concerns with empathy and professionalism. This will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with anti-social behaviour or reporting maintenance issues. Prepare some scenarios from your past experience where you successfully resolved similar problems to showcase your problem-solving skills.
✨Emphasise Teamwork and Flexibility
This role requires working as part of a team and adapting to various tasks. Be ready to discuss your experience in team settings and how you can contribute positively. Mention any flexible working arrangements you've had in the past to show you're adaptable.
