At a Glance
- Tasks: Keep our estates clean and welcoming while supporting residents with their needs.
- Company: Join a social business dedicated to making a positive impact in the community.
- Benefits: Enjoy 27 days holiday, health plans, and a generous pension contribution.
- Other info: We embrace diversity and encourage applications from all backgrounds.
- Why this job: Be a vital part of creating safe, happy spaces for local people.
- Qualifications: Customer service experience and teamwork skills are essential.
The predicted salary is between 20000 - 25000 € per year.
We have an exciting opportunity for a customer‑focused individual with great communication skills to join our dedicated organisation. In this role, you’ll make sure our estates remain clean, safe, and welcoming by delivering a first‑class caretaking and cleaning service across communal and external areas. You’ll handle a wide range of daily tasks, from sweeping, vacuuming, and mopping to graffiti removal, bulk waste clearance, and litter picking, ensuring every space feels cared for and well‑maintained.
You’ll be a visible and approachable presence on our estates, acting as the first point of contact for residents and responding quickly to requests or concerns with professionalism and empathy. Alongside this, you’ll spot and report issues such as fly‑tipping, abandoned vehicles, repairs, and anti‑social behaviour, helping to resolve problems swiftly and maintain a safe environment.
Qualifications
- Experience in a customer‑focused role
- The ability to work as part of a team
- The ability to follow procedures and safe working practices
You will also be required to have a basic criminal record (DBS) check, which we will pay for. We’re a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.
Benefits
- 27 days’ holiday per year plus bank holidays (pro rata for part‑time colleagues)
- Buy and sell holiday scheme
- Up to 12% pension contribution
- Life assurance cover
- Funded health cash plan or subsidised private medical insurance
- Enhanced family leave
- Range of special leave
- Car loans, cycle to work and electric car lease scheme
We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job. We’re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3‑year EDI strategy outlines how we’ll achieve this. We strongly welcome applications from underrepresented and priority groups, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30. We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we’re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you’d thrive in the role, we encourage you to apply. All our vacancies are open to flexible working arrangements. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers.
Caretaker in Broxbourne employer: B3 Living Limited
Join our dedicated organisation in Turnford, where we prioritise a customer-focused approach and foster a supportive work culture. As a Caretaker, you'll enjoy generous benefits including 27 days of holiday, a robust pension scheme, and opportunities for personal growth within a diverse and inclusive environment. We are committed to making a positive impact on the housing crisis while ensuring our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Caretaker in Broxbourne
✨Tip Number 1
Get to know the company! Research our mission and values so you can show us how you align with them during your interview. This will help you stand out as a candidate who truly cares about what we do.
✨Tip Number 2
Practice your communication skills! Since this role is all about being approachable and responsive, think of examples from your past experiences where you’ve successfully handled customer queries or concerns. We love hearing about real-life situations!
✨Tip Number 3
Be ready to showcase your teamwork abilities! We want to see how you work with others, so prepare some stories that highlight your collaborative spirit. Remember, we’re all about making a positive impact together!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Caretaker in Broxbourne
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in customer-focused roles. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your communication skills and empathy.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the Caretaker role.
Demonstrate Team Spirit:Since teamwork is key in this role, mention any experiences where you've successfully worked as part of a team. We love to see how you collaborate with others to achieve common goals!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B3 Living Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the caretaker role and its responsibilities. Familiarise yourself with tasks like cleaning, maintenance, and customer interaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves being a visible presence and first point of contact for residents, practice how you'll communicate effectively. Think of examples where you've handled customer queries or concerns with empathy and professionalism. This will highlight your suitability for the job.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with complaints or reporting issues like fly-tipping. Prepare some scenarios from your past experience where you successfully resolved similar problems, showcasing your problem-solving skills and ability to follow procedures.
✨Emphasise Teamwork and Flexibility
This role requires working as part of a team, so be ready to discuss your experience collaborating with others. Highlight your adaptability and willingness to take on various tasks, showing that you can contribute positively to the team's efforts in maintaining a clean and safe environment.
