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- Tasks: Be the go-to person for technical and compliance matters in food manufacturing.
- Company: Join a reputable organisation known for quality and reliability in the food sector.
- Benefits: Enjoy a competitive salary, generous leave, and a solid pension plan.
- Why this job: Make a real impact on food safety and compliance while working with top retailers.
- Qualifications: Experience in Quality or Technical Management within the UK retail food sector is essential.
- Other info: Dynamic role with opportunities for professional growth and development.
A long-established organisation with a strong reputation for quality and reliability. They operate to recognised food safety standards, including BRCGS, and maintain a firm focus on responsible practices, long-term relationships, and continuous improvement.
The purpose of your role will be to act as the main contact for technical and compliance matters for the retail customers. You will ensure all imported products meet UK legal requirements whilst supporting issue resolution, managing technical administration, and taking part in internal audits.
Key tasks- Act as the primary point of contact for customers on all technical and compliance matters, delivering clear and professional communication to ensure full alignment on standards, requirements, and expectations.
- Ensure all products meet current UK food legislation, maintaining accurate and up-to-date technical information at all times. Conduct detailed technical checks of artwork for all UK-bound products to confirm legal, technical, and customer requirements are fully met before approval.
- Manage and complete all technical and compliance-related administrative tasks for production sites located outside the UK.
- Support the identification, investigation, and resolution of technical or compliance issues, ensuring they are handled promptly and effectively.
- Play an active role in internal site audits, including preparation, execution, and follow-up of any required actions.
- The successful candidate must have experience within a similar Quality or Technical Management role with a background supplying into the UK retail sector. You will have a strong understanding of retailer codes of practice, relevant food legislation, and customer management.
- You will be diligent, well organised, and able to manage your own workload effectively, with a genuine passion for technical management.
- An excellent communicator at all levels both written and verbally.
The Customer Technical Manager (ref:9008) job is paying £45,000 - £50,000 according to your experience. This is a site-based role based in Wiltshire, commutable from Bristol, Bath, Swindon, Salisbury, Andover, Devises, Chippenham and other surrounding towns. Attendance at their London office one day per week is required.
The package includes a Company pension with a 6% employer contribution (STC), 25 days annual leave + Bank holidays, Company sick pay, 4 x Death in Service, Long service recognition, Wellbeing initiatives, Free flu jabs, Employee assistance programme, Free eye tests with £90 contribution to prescription lenses. The working hours are Monday to Friday, 8:30am to 5:30pm.
b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics.
If this role isn’t quite what you’re looking for feel free to register with us.
Customer Technical Manager - food manufacturing in Trowbridge employer: B3 Jobs Ltd
Contact Detail:
B3 Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Technical Manager - food manufacturing in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the food manufacturing industry and let them know you're on the hunt for a Customer Technical Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK food legislation and retailer codes of practice. We recommend creating a cheat sheet with key points to discuss, so you can confidently showcase your expertise when it comes to technical management.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each one. A personalised touch can make all the difference!
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you fresh in their minds. It shows you're proactive and genuinely interested in the position.
We think you need these skills to ace Customer Technical Manager - food manufacturing in Trowbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Technical Manager role. Highlight your experience in quality or technical management, especially within the UK retail sector. We want to see how your skills align with the job description!
Showcase Your Communication Skills: Since this role involves a lot of communication, both written and verbal, make sure to demonstrate your excellent communication skills in your application. Use clear and professional language to reflect how you would interact with customers.
Highlight Relevant Experience: Don’t forget to mention any experience you have with food legislation and retailer codes of practice. We’re looking for someone who understands the ins and outs of compliance, so make that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Don’t wait too long, as we expect a high volume of applicants for this role!
How to prepare for a job interview at B3 Jobs Ltd
✨Know Your Legislation
Make sure you brush up on UK food legislation and retailer codes of practice before the interview. Being able to discuss specific regulations and how they apply to the role will show that you're not just familiar with the basics, but that you’re genuinely invested in compliance and quality.
✨Showcase Your Communication Skills
As a Customer Technical Manager, clear communication is key. Prepare examples of how you've effectively communicated technical information to customers or colleagues in the past. This will demonstrate your ability to align expectations and maintain strong relationships.
✨Prepare for Technical Questions
Expect questions about technical checks and compliance issues. Think of scenarios where you identified and resolved problems in previous roles. Being ready with specific examples will help you stand out as a candidate who can handle the responsibilities of the job.
✨Demonstrate Your Organisational Skills
Since the role requires managing multiple tasks and administrative duties, be prepared to discuss how you prioritise your workload. Share strategies you use to stay organised, especially when dealing with technical documentation and audits.
