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- Tasks: Be the go-to person for key retail customers and ensure their needs are met.
- Company: Join a family-run business known for quality products and excellent customer service.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Make a real impact in food safety and innovation while building strong customer relationships.
- Qualifications: Degree in food science or related field with experience in major retail supply.
- Other info: Located in the West Midlands, easily accessible from various nearby towns.
The predicted salary is between 30000 - 70000 £ per year.
Technical Manager This position is with a multi-sited, family-run business renowned for delivering top-quality products to both the retail and foodservice sectors. The company is dedicated to excellence in customer service, innovation, and sustainability. About the Technical Manager job The Technical Manager will be the main port of call for specified retail customers, external and third-party audits, representing the company. Key tasks * Act as the main technical contact for key retail customers. Make sure their needs are clearly understood, share updates regularly, and develop and maintain strong, trusting relationships. * Work with teams across the business to develop new products and packaging that meet customer expectations. Keep customers informed and involved through samples, meetings, and clear communication. * Help make sure all products are safe, legal, and high quality. Handle complaints, support audits, and work closely with the factory to keep standards high and fix any issues quickly. * Keep technical procedures and company policies up to date. Take part in audits and work with suppliers to make sure they always meet company standards. About You The successful candidate shall be educated to degree level in a food science or related subject as well as a proven background of experience supplying into major retailers. More details The Technical Manager job (ref:8929) and is paying c.£50,000 according to your experience. The site is based in the West Midlands and is commutable from Redditch, Worcester, Stratford-upon-Avon, Banbury, Cheltenham, Evesham, Royal Leamington Spa, Alcester and surrounding areas. The working hours are Monday – Friday. Alternate job titles – Technical Customer Manager | Food Technical Account Manager | Technical Manager | Food Manufacturing Jobs
Technical Manager (Customer Focused) - food manufacturing employer: B3 Jobs Ltd
Contact Detail:
B3 Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager (Customer Focused) - food manufacturing
✨Tip Number 1
Familiarise yourself with the specific needs and expectations of retail customers in the food manufacturing sector. Understanding their requirements will help you demonstrate your ability to build strong relationships during interviews.
✨Tip Number 2
Network with professionals in the food industry, especially those who have experience with major retailers. Attend industry events or join relevant online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Stay updated on the latest trends in food safety, quality assurance, and sustainability practices. Being knowledgeable about these topics will show your commitment to excellence and innovation, which are key values for us at StudySmarter.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences where you've successfully managed customer relationships or resolved technical issues. This will highlight your problem-solving skills and customer-focused approach, making you a strong candidate for the role.
We think you need these skills to ace Technical Manager (Customer Focused) - food manufacturing
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Technical Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: Emphasise your background in food science and any experience you have working with major retailers. Use specific examples to demonstrate your ability to manage customer relationships and ensure product quality.
Showcase Communication Skills: Since the role involves regular communication with customers and teams, make sure to illustrate your strong communication skills in your application. Mention any relevant experiences where you successfully managed stakeholder expectations or resolved issues.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the values of the company, such as excellence in customer service and innovation. Use keywords from the job description to ensure your application stands out to hiring managers.
How to prepare for a job interview at B3 Jobs Ltd
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. Since this is a family-run business, they likely value strong relationships and customer service. Show that you align with these values in your responses.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical expertise in food science and how it relates to the role. Highlight any experience you have with product safety, quality assurance, and compliance with industry standards, as these are crucial for the position.
✨Showcase Your Communication Skills
As the main technical contact for customers, effective communication is key. Prepare examples of how you've successfully managed customer relationships and resolved issues in the past. This will demonstrate your ability to keep customers informed and satisfied.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding handling complaints or audits. Think of specific scenarios where you had to address challenges and how you ensured high standards were maintained.
