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For Companies At a Glance
- Tasks: Ensure product safety and quality while managing customer relationships and technical standards.
- Company: Established food manufacturing business known for high-quality products and sustainability.
- Benefits: Competitive salary up to £60,000, Monday to Friday hours, and a supportive work environment.
- Why this job: Be the key contact for major retailers and drive innovation in food products.
- Qualifications: Degree in Food Science or related field with experience in retail.
- Other info: Great career growth opportunities in a dynamic industry.
Technical Manager – Customer Facing
If you think you are the right match for the following opportunity, apply after reading the complete description.
This position is with a well-established, multi-site business recognised for its high-quality products supplied to the retail and foodservice sectors. The company is committed to outstanding customer service, continuous innovation, and consistently promotes sustainability.
About the Technical Manager job
The Technical Manager will be the main contact for key retail customers, external audits, and third-party inspections, representing the company in all technical matters.
Key tasks
* Make sure all products are safe, legal, and high quality. Handle customer complaints, support audits, and work closely with the factory to keep standards high and fix problems quickly.
* Be the main technical contact for key retail customers. Understand their needs, share frequent updates and build strong, trusted relationships.
* Work with teams across the business to create new products and packaging that meet customer needs. Keep customers involved through samples, meetings, and clear communication.
* Keep technical procedures and company policies up to date. Take part in audits and work with suppliers to make sure they always meet company requirements.
About You
The successful candidate will have a degree in Food Science or a similar subject, along with experience working with major retailers.
More details
The Technical Manager job (ref:89291) is paying up to £60,000 according to your experience.
The site is based in the West Midlands and is commutable from Redditch, Worcester, Stratford-upon-Avon, Banbury, Cheltenham, Evesham, Royal Leamington Spa, Alcester and surrounding areas.
The working hours are Monday – Friday.
Alternate job titles – Technical Customer Manager | Food Technical Account Manager | Technical Manager | Food Manufacturing Jobs
Technical Manager – Customer Facing - food manufacturing employer: B3 Jobs Ltd
Contact Detail:
B3 Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager – Customer Facing - food manufacturing
✨Tip Number 1
Network like a pro! Reach out to people in the food manufacturing industry, especially those who work with major retailers. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Brush up on the latest trends in food safety and quality standards. Being able to discuss these topics confidently will show you're the right fit for the Technical Manager role.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've handled customer complaints or improved processes in previous roles. This will highlight your ability to maintain high standards and build strong relationships.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Manager – Customer Facing - food manufacturing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Manager role. Highlight your experience in food science and any relevant work with major retailers. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about food manufacturing and how you can contribute to our commitment to quality and customer service. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've handled customer complaints or improved processes in previous roles. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B3 Jobs Ltd
✨Know Your Stuff
Make sure you brush up on food safety regulations and quality standards relevant to the food manufacturing industry. Being able to discuss these confidently will show that you’re serious about the role and understand the technical aspects of the job.
✨Build Rapport
Since this role involves being the main contact for key retail customers, practice how you would build relationships during the interview. Think of examples where you've successfully managed customer expectations or resolved complaints, and be ready to share those stories.
✨Showcase Your Teamwork
This position requires collaboration with various teams. Prepare to discuss your experience working cross-functionally, especially in product development or audits. Highlight specific instances where your teamwork led to successful outcomes.
✨Stay Updated
Familiarise yourself with the latest trends in food manufacturing and sustainability practices. Mentioning current innovations or challenges in the industry during your interview can demonstrate your passion and commitment to continuous improvement.
