JC-4492; Product/Service Operating Model Architect in London

JC-4492; Product/Service Operating Model Architect in London

London Full-Time On-site
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Do you have experience of providing end-to-end transformational business product and service architecture expertise?

This consulting opportunity is to support our client, a leading public sector organisation, in defining how particular products and services operate as a whole, ensuring their business design considers organisational impact, service performance, adoption and intended outcomes.

The project needs a consultant who has:

  • strong end to end business architecture or service architecture experience
  • an end-to-end understanding of products and services beyond technology architecture and including adoption & organisational impact
  • expertise in operating models, business processes and organisational dependencies
  • ability to drive product or service design with the business needs and outcomes

Key Services:

The key services that you will be asked to provide are:

  • drive the end to end planning and implementation of a product/service from delivery through adoption
  • define how people, processes and operating models support the service delivery
  • identify dependencies and gaps across the wider organisational environment
  • develop practical business and service design recommendations
  • work with relevant stakeholders to align service design with intended outcomes

Mandatory Requirements:

Successful consultants will be able to demonstrate:

  • experience in business architecture or end-to-end service architecture
  • understanding of whole-product/service design and operating models
  • experience assessing relationships between processes, people and service outcomes
  • ability to consider wider organisational impact beyond technical product delivery

Optional Requirements:

It will also be advantageous if you have:

  • experience within the healthcare industry
  • experience within public sector organisations

Working Pattern:

Hybrid – 1–2 days per week in Waterloo, Central London

Contract Type:

Inside IR35

Start:

2 November 2026

Duration:

3-6 months+

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JC-4492; Product/Service Operating Model Architect in London employer: B2E Consulting

As a leading FMCG company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our remote working model allows for flexibility while engaging in high-profile projects that drive innovation in data analytics. Join us to be part of a collaborative team where your expertise as a Product Project Manager will directly impact our supply chain reporting initiatives, all while enjoying competitive rates and the opportunity to work with top-tier professionals.

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Contact Details:

B2E Consulting Recruitment Team