Volunteer Centre Team Leader

Volunteer Centre Team Leader

Volunteer 27000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant Volunteer Centre, managing daily operations and supporting volunteers.
  • Company: Join Newlife, the UK's largest charity for disabled children, making a real impact.
  • Benefits: Enjoy a supportive environment, professional growth opportunities, and the chance to make a difference.
  • Why this job: Be part of a mission-driven team that values inclusivity and community support.
  • Qualifications: Experience in leadership and working with volunteers is preferred; passion for helping others is essential.
  • Other info: Flexible approach required; enhanced DBS check needed.

The predicted salary is between 27000 - 33000 £ per year.

1 day ago Be among the first 25 applicants

Job Title:Volunteer Centre Team Leader

Reports To:Volunteer Manager

Division:Charity

Team:Volunteering

Location:Cannock

Contract Type:Full-time, Permanent

Salary:£27,000 – £33,000 per annum – Depending on Experience

About Newlife

At Newlife, we believe every disabled child deserves the best possible future. For over 30 years, we have been the UKs largest charitable provider of specialist equipment for disabled children, offering emergency support to families within 72 hours and running a free, national, nurse-staffed helpline.

Our volunteers are at the heart of what we do giving their time, energy, and skills to help us deliver services, raise vital funds, and spread awareness.

Role Purpose

As theVolunteer Centre Team Leader, you will be responsible for the effective day-to-day running of our on-site Volunteer Centre in Cannock. This inclusive, vibrant space welcomes up to 32 volunteers daily (Monday to Friday), supporting the preparation of stock donated by retail partners for sale in our 9 UK charity shops.

Youll lead a small team of Volunteer Support Assistants, coordinate volunteer activities, oversee quality and safety standards, and help cultivate an environment where every volunteer feels valued and supported. This hands-on role also includes some physical work, such as moving stock and roll cages.

Key Responsibilities

  • Oversee the daily operations of the Volunteer Centre.
  • Line manage and support three Volunteer Support Assistants.
  • Supervise and guide volunteers, including corporate and group volunteers.
  • Allocate tasks and stock appropriately, considering individual skill levels and abilities.
  • Ensure accurate processing of stock according to guidance.
  • Promote and maintain a safe and inclusive environment through adherence to safeguarding and health & safety policies.
  • Maintain volunteer records, including contact information, training logs, and hours volunteered.
  • Support volunteer recruitment, onboarding, and training.
  • Ensure all required equipment is available and in working order.
  • Assist in planning and delivering volunteer events, recognition initiatives, and engagement activities.
  • Represent Newlife at volunteer recruitment and engagement events.
  • Participate in physical tasks involving stock movement (e.g., lifting cartons, pushing cages).

Person Specification

Knowledge & Experience

  • Proven experience in a supervisory or leadership role.
  • Experience working with volunteers or within the charity sector is desirable.
  • Understanding of inclusive volunteering and working with individuals of varying abilities.

Skills

  • Strong leadership and team management skills.
  • Excellent interpersonal and communication abilities.
  • Confident in building positive relationships with volunteers and colleagues.
  • Organised with strong problem-solving skills and the ability to work under pressure.
  • Detail-oriented and capable of following procedures accurately.
  • Proficient in Microsoft Office and comfortable using databases and digital systems.
  • Understanding of volunteer legislation and safeguarding practices.

Attributes

  • Passionate about volunteering and creating opportunities for others to learn and grow.
  • Empathetic, respectful, and adaptable in communication with diverse groups.
  • Professional, dependable, and committed to confidentiality.
  • A collaborative team player who leads by example.

Other Requirements

  • Willingness to adhere to internal policies, including Health & Safety, safeguarding, and equality & diversity.
  • Commitment to Newlifes mission, values, and unique culture.
  • Flexible approach and willingness to undertake training and development.
  • Enhanced DBS check required for this role.

What We Offer

  • The opportunity to make a real difference in the lives of disabled children and their families.
  • A supportive and inclusive working environment.
  • Opportunities for professional development and growth.

To Apply

Please submit your CV and a covering letter outlining your interest in the role and how your experience aligns with the person specification.

REF-222 631

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Seniority level

  • Seniority level

    Mid-Senior level

Employment type

Job function

  • Job function

    Information Technology

  • Industries

    Strategic Management Services

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Volunteer Centre Team Leader employer: B-Trust Információbiztonsági és Tanácsadó Kft.

At Newlife, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of disabled children and their families. Our Cannock-based Volunteer Centre fosters a supportive and inclusive work culture, where you will lead a passionate team and have ample opportunities for professional development. Join us to not only enhance your career but also to contribute to a cause that truly matters, surrounded by a community that values every individual's contribution.
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Contact Detail:

B-Trust Információbiztonsági és Tanácsadó Kft. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteer Centre Team Leader

Tip Number 1

Familiarise yourself with Newlife's mission and values. Understanding their commitment to supporting disabled children will help you align your passion for volunteering with their goals, making you a more compelling candidate.

Tip Number 2

Network with current or former volunteers at Newlife. Engaging with them can provide valuable insights into the role and the organisation's culture, which you can leverage during interviews.

Tip Number 3

Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully managed teams or projects, especially in volunteer settings, as this will demonstrate your capability to lead the Volunteer Centre.

Tip Number 4

Showcase your understanding of inclusive volunteering practices. Be ready to discuss how you would create an environment that supports volunteers of varying abilities, as this is crucial for the role.

We think you need these skills to ace Volunteer Centre Team Leader

Leadership Skills
Team Management
Interpersonal Communication
Volunteer Coordination
Problem-Solving Skills
Organisational Skills
Attention to Detail
Knowledge of Volunteer Legislation
Health and Safety Awareness
Empathy and Respectfulness
Adaptability
Microsoft Office Proficiency
Database Management
Event Planning
Commitment to Inclusivity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in leadership and working with volunteers. Emphasise any roles where you've managed teams or coordinated activities, as this aligns closely with the responsibilities of the Volunteer Centre Team Leader.

Craft a Compelling Cover Letter: In your cover letter, express your passion for volunteering and how it connects to Newlife's mission. Use specific examples from your past experiences that demonstrate your ability to lead and support a diverse group of volunteers.

Highlight Relevant Skills: Focus on skills mentioned in the job description, such as team management, communication, and problem-solving. Provide concrete examples of how you've successfully used these skills in previous roles.

Show Understanding of Inclusivity: Demonstrate your understanding of inclusive volunteering practices. Mention any experience you have working with individuals of varying abilities and how you foster an inclusive environment in your previous roles.

How to prepare for a job interview at B-Trust Információbiztonsági és Tanácsadó Kft.

Show Your Passion for Volunteering

Make sure to express your enthusiasm for volunteering and how it aligns with Newlife's mission. Share personal experiences that highlight your commitment to helping others, especially in the context of supporting disabled children.

Demonstrate Leadership Skills

Prepare examples from your past experiences where you successfully led a team or managed volunteers. Highlight your ability to motivate and support others, as well as how you handle challenges in a leadership role.

Understand Inclusive Practices

Familiarise yourself with inclusive volunteering practices and be ready to discuss how you would create an environment that values diversity. This is crucial for the role, so showing your understanding will set you apart.

Be Ready for Practical Questions

Since the role involves physical tasks, be prepared to discuss your approach to managing stock movement and ensuring safety. Think about how you would allocate tasks based on individual abilities and how you ensure a safe working environment.

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