B&Q is hiring for a Self-Service Platform and Monetisation Manager at its Southampton Store Support Office. The role focuses on accelerating adoption, engagement and revenue across self‑service products, with a strong emphasis on onboarding, education and scalable support.
You’ll collaborate with cross‑functional teams to optimize customer journeys, leverage AI and automation, and lead improvement pilots that drive commercial performance.
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Self-Serve Platform & Monetisation Lead in Eastleigh employer: B Q
B&Q St Neots is an excellent employer, offering a dynamic work culture where leadership and teamwork thrive. With a focus on employee development, competitive salaries, and generous holiday allowances, we empower our Trading Team Managers to excel in their roles while ensuring a supportive environment that prioritises exceptional customer service and operational excellence.
