B&Q is hiring an Installations High Level Complaints Advisor in Doncaster. You will support installations customers by understanding root causes, resolving issues, and preventing recurrence while collaborating with the Quality & Aftercare team to improve service quality.
In a hybrid role, you’ll liaise with stores and field teams, manage complex cases, and document details in B&Q systems. A customer-first mindset and strong communication are essential.
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Installations Complaints Resolution Specialist in Doncaster employer: B Q
B&Q St Neots is an excellent employer, offering a dynamic work culture where leadership and teamwork thrive. With a focus on employee development, competitive salaries, and generous holiday allowances, we empower our Trading Team Managers to excel in their roles while ensuring a supportive environment that prioritises exceptional customer service and operational excellence.