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For Companies At a Glance
- Tasks: Drive sales performance and optimise operations in a fast-growing food retail business.
- Company: Join B.Kitchen, a dynamic brand expanding rapidly in the food industry.
- Benefits: Enjoy real autonomy, influence, and the chance to make an immediate impact.
- Other info: Be part of a culture that values action, ideas, and visible impact.
- Why this job: Shape the future of a growing business while working hands-on and strategically.
- Qualifications: Proven experience in food retail with strong analytical and Excel skills.
The predicted salary is between 40000 - 50000 £ per year.
About Us
We started as Burrito Kitchen, making the tastiest Burritos (which we still do in 4 locations) but more recently we have rebranded and launched B.Kitchen and we operate build-your-own salad bars, fresh orange juice machines and hot counters within Tesco stores. We are currently trading in 23 locations and we are entering an exciting growth phase with 20 additional stores launching in Q2 this year.
This is a pivotal role for someone who has been there during scale and wants to help shape the next chapter of a fast-growing food retail business.
We are looking for a dynamic, commercially driven Head of Operations with strong industry experience who is equally comfortable in Tesco meetings, building excel spreadsheets, and getting their hands dirty on the shop floor. This role blends strategy with execution - you’ll be responsible for driving sales performance, optimising range and pricing, strengthening our Tesco partnership, and turning data into clear action plans that deliver results in store.
If you’ve worked in a chain that scaled while you were there and want to bring that learning to a growing business where your impact is visible and immediate, this role is for you.
Data, Reporting & Analysis
- Own and interpret sales data, producing clear insights and actions
- Lead sales data discussions with senior stakeholders and Ops team
- Track and report like-for-like performance
- Extremely strong Excel capability essential
Commercial Performance & Growth
- Own KPI tracking, including sales uplift, like-for-like performance and product mix
- Lead commercial strategy to support rapid store rollout and sustainable growth
- Monitor and improve overall financial performance
- Own range reviews (quarterly total sales analysis)
- Manage Tesco system uploads and product data accuracy
In-Store Execution & Marketing
- Regular store visits to review performance, standards and opportunities
- Identify and deliver in-store marketing opportunities
- Lead in-store campaigns, including meal deals and Clubcard activity
- Support store manager induction from a commercial perspective
- Own internal newsletter content linked to sales focus and initiatives
People, Performance & Engagement
- Support employee surveys and engagement initiatives
- Manage Supervisor and MSM performance metrics and bonus structures
- Manage the operations manager to align commercial and operational priorities
Compliance & Ways of Working
- Ensure all commercial initiatives align with compliance requirements
- Proven commercial experience within food retail, food-to-go or multi-site retail
- Experience in a business that has scaled or expanded significantly
- Highly analytical with advanced Excel skills
- Comfortable being hands-on in stores as well as strategic at head-office level
- Real autonomy and influence over commercial decisions
- A business that values action, ideas and impact, not hierarchy
Operations Development Executive in London employer: B Kitchen
Contact Detail:
B Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Development Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the food retail industry, especially those who have experience with scaling businesses. Attend industry events or join relevant online groups to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your Excel skills! Since strong Excel capability is essential for this role, consider creating a portfolio of data analysis projects or case studies that demonstrate your ability to turn data into actionable insights. This will set you apart during interviews.
✨Tip Number 3
Be hands-on! If you can, visit some of the stores where B.Kitchen operates. Familiarise yourself with their operations and think about how you could improve them. This will give you real-life examples to discuss in interviews and show your genuine interest in the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in scaling businesses and your passion for food retail. Let’s make an impact together!
We think you need these skills to ace Operations Development Executive in London
Some tips for your application 🫡
Show Your Passion for Food Retail: When writing your application, let your love for food retail shine through! We want to see how your experiences align with our journey from Burrito Kitchen to B.Kitchen. Share specific examples of how you've contributed to growth in previous roles.
Be Data-Driven: Since this role is all about interpreting sales data and driving performance, make sure to highlight your analytical skills. We love a good Excel whiz! Include any relevant metrics or achievements that showcase your ability to turn data into actionable insights.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Operations Development Executive role. Mention your experience with Tesco or similar partnerships if you have it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at B Kitchen
✨Know Your Numbers
Make sure you brush up on your sales data and performance metrics. Be ready to discuss how you've used data to drive decisions in previous roles, especially in a fast-paced environment. This will show that you understand the importance of analytics in operations.
✨Showcase Your Hands-On Experience
Prepare examples of when you've rolled up your sleeves and got involved on the shop floor. This role requires someone who can balance strategy with execution, so highlight times when you've successfully managed both aspects.
✨Understand the Tesco Partnership
Research Tesco's current initiatives and how they align with B.Kitchen's goals. Being able to speak knowledgeably about this partnership will demonstrate your commitment and understanding of the business landscape.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific challenges, like optimising product range or improving sales performance. Think through potential scenarios in advance and prepare your thought process on how you'd tackle them.