At a Glance
- Tasks: Drive sales performance and optimise operations in a fast-growing food retail business.
- Company: Join B.Kitchen, a dynamic brand expanding rapidly in the food industry.
- Benefits: Enjoy real autonomy, influence, and the chance to make an immediate impact.
- Other info: Opportunity for hands-on involvement and strategic decision-making in a collaborative environment.
- Why this job: Be part of a pivotal role shaping the future of a thriving food retail company.
- Qualifications: Strong commercial experience in food retail and advanced Excel skills required.
The predicted salary is between 40000 - 50000 £ per year.
About Us
We started as Burrito Kitchen, making the tastiest Burritos (which we still do in 4 locations) but more recently we have rebranded and launched B.Kitchen and we operate build-your-own salad bars, fresh orange juice machines and hot counters within Tesco stores. We are currently trading in 23 locations and we are entering an exciting growth phase with 20 additional stores launching in Q2 this year.
This is a pivotal role for someone who has been there during scale and wants to help shape the next chapter of a fast-growing food retail business.
We are looking for a dynamic, commercially driven Head of Operations with strong industry experience who is equally comfortable in Tesco meetings, building excel spreadsheets, and getting their hands dirty on the shop floor. This role blends strategy with execution - you’ll be responsible for driving sales performance, optimising range and pricing, strengthening our Tesco partnership, and turning data into clear action plans that deliver results in store.
If you’ve worked in a chain that scaled while you were there and want to bring that learning to a growing business where your impact is visible and immediate, this role is for you.
Data, Reporting & Analysis
- Own and interpret sales data, producing clear insights and actions
- Lead sales data discussions with senior stakeholders and Ops team
- Track and report like-for-like performance
- Extremely strong Excel capability essential
Commercial Performance & Growth
- Own KPI tracking, including sales uplift, like-for-like performance and product mix
- Lead commercial strategy to support rapid store rollout and sustainable growth
- Monitor and improve overall financial performance
- Own range reviews (quarterly total sales analysis)
- Manage Tesco system uploads and product data accuracy
In-Store Execution & Marketing
- Regular store visits to review performance, standards and opportunities
- Identify and deliver in-store marketing opportunities
- Lead in-store campaigns, including meal deals and Clubcard activity
- Support store manager induction from a commercial perspective
- Own internal newsletter content linked to sales focus and initiatives
People, Performance & Engagement
- Support employee surveys and engagement initiatives
- Manage Supervisor and MSM performance metrics and bonus structures
- Manage the operations manager to align commercial and operational priorities
Compliance & Ways of Working
- Ensure all commercial initiatives align with compliance requirements
- Proven commercial experience within food retail, food-to-go or multi-site retail
- Experience in a business that has scaled or expanded significantly
- Highly analytical with advanced Excel skills
- Comfortable being hands-on in stores as well as strategic at head-office level
- Real autonomy and influence over commercial decisions
- A business that values action, ideas and impact, not hierarchy
Operations and Development Executive in London employer: B Kitchen
Contact Detail:
B Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Development Executive in London
✨Tip Number 1
Get to know the company inside out! Research B.Kitchen and its growth journey. Understand their values, products, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their exciting phase.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral. Plus, it shows you're proactive and keen to be part of the team.
✨Tip Number 3
Prepare for those interviews by practising common questions related to operations and commercial strategy. Think about how your past experiences align with the role's requirements. Be ready to share specific examples of how you've driven sales performance or improved operational efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to B.Kitchen's growth story.
We think you need these skills to ace Operations and Development Executive in London
Some tips for your application 🫡
Show Your Passion for Food Retail: When writing your application, let your love for food retail shine through! We want to see how your experiences align with our journey from Burrito Kitchen to B.Kitchen. Share specific examples of how you've contributed to growth in previous roles.
Highlight Your Analytical Skills: Since this role requires strong Excel capabilities and data analysis, make sure to showcase your experience with sales data and reporting. We’re looking for someone who can turn numbers into actionable insights, so don’t hold back on those achievements!
Demonstrate Your Hands-On Approach: We value a hands-on attitude, so in your application, mention times when you’ve rolled up your sleeves and got involved on the shop floor. This will show us that you’re not just about strategy but also about execution and making things happen.
Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at B Kitchen
✨Know Your Numbers
Make sure you’re comfortable with sales data and Excel. Brush up on your ability to interpret data and turn it into actionable insights. Be ready to discuss how you've used data in past roles to drive performance.
✨Show Your Hands-On Experience
This role requires someone who can get stuck in on the shop floor as well as strategise at a higher level. Prepare examples of when you've successfully balanced both aspects in previous jobs, especially in fast-paced environments.
✨Understand the Tesco Partnership
Research Tesco’s business model and their approach to partnerships. Be prepared to discuss how you would strengthen this relationship and any ideas you have for in-store marketing opportunities that could benefit both parties.
✨Demonstrate Commercial Acumen
Think about your previous experiences in food retail or multi-site operations. Be ready to share specific strategies you've implemented that led to sales growth or improved financial performance, showcasing your commercial mindset.