At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and team support.
- Company: Charming boutique hotel in the heart of London with a vibrant culture.
- Benefits: Bonus days off, gym access, enhanced sick pay, and discounts across hotels.
- Other info: Great career growth opportunities across the UK and Europe.
- Why this job: Join a dynamic team and make nights unforgettable for our guests.
- Qualifications: Previous hotel experience and strong leadership skills required.
The predicted salary is between 33000 - 33000 £ per year.
Salary: £33,000 per annum
Location: Sir Devonshire Square, City of London
Working Hours: Average of 40hrs per week, working a four on four off pattern
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We’re the first UK hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.
What You Can Look Forward To:
- Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day and a flex day)
- Mind & body perks – Free local gym access and a 24/7 EAP
- Financial wellbeing – Enhanced sick pay, retail discounts and great rates on stays across Sircle Collection’s European hotels
- Feel‑good moments – Paid volunteer day and regular team socials
- Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe
Your Role as Night Manager:
- Act as Manager on Duty overnight, ensuring the smooth operation of our hotel whilst focusing on seamless guest service and the safety and security of our team and guests
- Manage a smooth handover to the daytime team
- Support and coach the night team (Night Agents), ensuring they feel confident and empowered
- Handle any guest complaints and resolve issues calmly and efficiently
- Complete the night audit accurately and on time
- Support with excellent team performance – from scheduling and training to recognising great work
What We Are Looking For:
- Previous hotel experience, ideally in a senior or supervisory front office night role
- Strong leadership skills – you know how to guide, motivate and support a team – with a passion for working nights
- A guest‑first approach with calm, clear communication
- Able to manage multiple priorities
- Great attention to detail, especially with billing and audit procedures
- Knowledge of Shiji or similar platform (e.g. Opera Cloud) is a must
Our Hiring Journey:
- Quick 15‑minute call with People & Culture
- Meet our Front of House Manager and GM
- If it feels like the right match, we will send you an offer
Ready to Make Nights Run Smoothly? Apply now and help us create stays to remember. We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at – we are here to help. Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Night Manager employer: B. Europe Hotels Private Collection B.V.
At The Eliott, we pride ourselves on being more than just a hotel; we are a community that values attention to detail and high-quality service. Our supportive work environment fosters personal and professional growth, offering competitive salaries, unique perks like birthday leave, and access to our hotel gym. Join us in creating memorable experiences for our guests while enjoying regular team socials and clear career pathways across Europe.
Contact Details:
B. Europe Hotels Private Collection B.V. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like B. Europe Hotels Private Collection B.V.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to B. Europe Hotels Private Collection B.V.
Don't be shy about reaching out to B. Europe Hotels Private Collection B.V. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about B. Europe Hotels Private Collection B.V. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at B. Europe Hotels Private Collection B.V.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
