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- Tasks: Oversee night operations, ensuring excellent guest service and team support.
- Company: Join a stylish boutique hotel in the heart of London.
- Benefits: Enjoy bonus days off, fitness perks, and great employee discounts.
- Why this job: Be part of a vibrant team creating memorable experiences for guests.
- Qualifications: Previous hotel experience and strong leadership skills required.
- Other info: Opportunities for career growth across the UK and Europe.
The predicted salary is between 33000 - 33000 £ per year.
Salary: £33,000 per annum
Location: Sir Devonshire Square, City of London
Working Hours: Average of 40hrs per week, working a four on four off pattern
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the first UK hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.
We are now looking for a Night Manager to join our Front Office team - someone who knows how to keep the night running smoothly, from excellent guest service to team supervision and accurate audits.
What You Can Look Forward To:
- Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and a flex day)
- Mind & body perks – Free fitness classes and a supportive environment
- Financial wellbeing – Enhanced sick pay, retail discounts and great rates on stays across Sircle Collection hotels
- Feel-good moments – Paid volunteer day and regular team socials
- Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe
Your Role as Night Manager:
- Act as Manager on Duty overnight, ensuring the smooth operation of our hotel whilst focusing on seamless guest service and the safety and security of our team and guests
- Manage a smooth handover to the daytime team
- Support and coach the night team (Night Agents), ensuring they feel confident and empowered
- Handle any guest complaints and resolve issues calmly and efficiently
- Complete the night audit accurately and on time
- Support with excellent team performance – from scheduling and training to recognising great work
What We Are Looking For:
- Previous hotel experience, ideally in a senior or supervisory front office night role
- Strong leadership skills – you know how to guide, motivate and support a team – with a passion for working nights
- A guest-first approach with calm, clear communication
- Able to manage multiple priorities
- Great attention to detail, especially with billing and audit procedures
- Knowledge of Shiji or similar platform (eg Opera Cloud) is a must
Our Hiring Journey:
- Quick 15-minute call with People & Culture
- Meet our Front of House Manager and GM
- If it feels like the right match, we will send you an offer
Ready to Make Nights Run Smoothly? Apply now and help us create stays to remember.
We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at pc-uk@sirclecollection.com – we are here to help.
Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Night Manager employer: B. Europe Hotels Private Collection B.V.
Contact Detail:
B. Europe Hotels Private Collection B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Sir Devonshire Square or similar hotels. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for your interview by practising common questions related to night management. Think about how you’d handle guest complaints or manage your team during busy nights. We want to see your calm, clear communication skills in action!
✨Tip Number 3
Show off your leadership skills! During the interview, share examples of how you've motivated and supported your team in previous roles. We love hearing about your passion for guiding others, especially in a night setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Sir Devonshire Square.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Show Your Night Owl Skills: When writing your application, highlight your experience in night roles and how you’ve kept things running smoothly. We want to see your leadership skills shine through, so don’t hold back on sharing specific examples!
Guest Service is Key: Make sure to emphasise your guest-first approach in your application. Share stories of how you've handled guest complaints or gone the extra mile to ensure a memorable stay. We love candidates who put guests at the heart of everything they do!
Attention to Detail Matters: Since the role involves audits and billing, it’s crucial to showcase your attention to detail. Mention any relevant experience with systems like Shiji or Opera Cloud, and how you’ve ensured accuracy in past roles. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better. Plus, we’re excited to meet you and see how you can help us create unforgettable nights!
How to prepare for a job interview at B. Europe Hotels Private Collection B.V.
✨Know Your Hotel Inside Out
Before the interview, make sure you research Sir Devonshire Square thoroughly. Familiarise yourself with its unique offerings, guest services, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Night Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivate and support your colleagues, especially during challenging night shifts.
✨Master the Art of Guest Service
Be ready to discuss your approach to guest service. Think of specific instances where you turned a negative experience into a positive one. Emphasise your calm communication style and how you prioritise guest satisfaction, even in high-pressure situations.
✨Get Comfortable with Audits and Billing
Since attention to detail is crucial for the night audit, brush up on your knowledge of billing procedures and any relevant software like Shiji or Opera Cloud. Be prepared to discuss your experience with audits and how you ensure accuracy in your work.