Front Office Supervisor - New City of London Hotel
Front Office Supervisor - New City of London Hotel

Front Office Supervisor - New City of London Hotel

City of London Full-Time 29050 - 34860 ÂŁ / year (est.) No home office possible
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B. Europe Hotels Private Collection B.V.

At a Glance

  • Tasks: Lead the Front Desk team and ensure exceptional guest experiences.
  • Company: Join a bold boutique hotel in the heart of London.
  • Benefits: Enjoy extra days off, fitness perks, and great discounts.
  • Why this job: Be part of a vibrant team and grow your career in hospitality.
  • Qualifications: 2+ years in a Front Office role with strong people skills.
  • Other info: Exciting learning opportunities and a supportive work environment.

The predicted salary is between 29050 - 34860 ÂŁ per year.

đź’° Salary: ÂŁ29,050

📍 Location: Sir Devonshire Square, City of London

đź•’ Working Hours: Full time (40 hrs)

Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the first UK hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods. Having opened in September, we’re now looking for a Front Office Supervisor who can lead by example, support the team with a smile, and keep the day shift running smoothly.

What You Can Look Forward To

  • Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)
  • Mind & body perks – Free fitness classes and a supportive environment
  • Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels
  • Feel‑good moments – Paid volunteer day and regular team socials
  • Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe

Your Role as Front Office Supervisor

  • Act as the go‑to person for daytime Front Desk operations
  • Support and lead the team to deliver exceptional guest experiences
  • Respond to guest needs with confidence and empathy, even during unexpected situations
  • Keep communication smooth and clear with all departments

We see this role as developing into a Duty Manager.

What We Are Looking For

  • 2+ years of experience in a Front Office role, ideally in a lifestyle or boutique hotel
  • A people‑first approach – someone who supports and empowers the team
  • Strong attention to detail
  • Excellent communication skills and calm decision‑making in high‑pressure moments
  • Flexibility to work shifts, including weekends, bank holidays and some overnights

Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you.

Our Hiring Journey

  • Quick 15‑minute call with People & Culture
  • Meet our Front Office Manager
  • If it feels like the right match, we will send you an offer

Ready to Help Us Create Unforgettable Stays the Sircle Way? Apply now and join us in making everyday service feel extraordinary. We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at pc-uk@sirclecollection.com – we are here to help. Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.

Front Office Supervisor - New City of London Hotel employer: B. Europe Hotels Private Collection B.V.

At Sir Devonshire Square, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. Located in the heart of the City of London, our boutique hotel provides unique benefits such as extra days off, fitness perks, and opportunities for career advancement across the UK and Europe, making it an ideal place for those looking to thrive in the hospitality industry.
B. Europe Hotels Private Collection B.V.

Contact Detail:

B. Europe Hotels Private Collection B.V. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Supervisor - New City of London Hotel

✨Tip Number 1

Get to know the hotel! Research Sir Devonshire Square and its vibe. When you understand the brand, you can tailor your approach during interviews and show how you fit into their culture.

✨Tip Number 2

Practice your people skills! As a Front Office Supervisor, you'll need to lead with empathy. Role-play common guest scenarios with friends or family to boost your confidence in handling unexpected situations.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Sir Devonshire Square.

We think you need these skills to ace Front Office Supervisor - New City of London Hotel

Front Desk Operations
Guest Experience Management
Team Leadership
Communication Skills
Attention to Detail
Empathy
Decision-Making
Flexibility
High-Pressure Situations Management
Customer Service
Problem-Solving
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Front Office Supervisor role. Highlight your people-first approach and any relevant experience in boutique hotels to catch our eye!

Craft a Personal Cover Letter: Use your cover letter to tell us why you’re excited about this position at Sir Devonshire Square. Share a bit about your passion for hospitality and how you can contribute to creating unforgettable stays.

Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use a friendly tone that reflects your personality – we want to get to know the real you!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!

How to prepare for a job interview at B. Europe Hotels Private Collection B.V.

✨Know the Hotel Inside Out

Before your interview, take some time to research Sir Devonshire Square and its unique offerings. Familiarise yourself with their values, services, and what sets them apart in the boutique hotel scene. This will not only impress your interviewers but also help you articulate how you can contribute to their mission.

✨Showcase Your People Skills

As a Front Office Supervisor, your ability to connect with guests and support your team is crucial. Prepare examples from your past experiences where you've successfully handled guest interactions or resolved conflicts. Highlighting your people-first approach will resonate well with the hiring team.

✨Demonstrate Calm Under Pressure

In the hospitality industry, high-pressure situations are common. Think of scenarios where you had to make quick decisions or manage unexpected challenges. Share these stories during your interview to showcase your calmness and decision-making skills, which are essential for this role.

✨Ask Thoughtful Questions

At the end of your interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the hotel's future plans. This shows your genuine interest in the role and helps you determine if it’s the right fit for you. Plus, it leaves a positive impression on your interviewers!

Front Office Supervisor - New City of London Hotel
B. Europe Hotels Private Collection B.V.
Location: City of London
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