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For Companies At a Glance
- Tasks: Lead the Front Office team, ensuring exceptional guest experiences and smooth hotel operations.
- Company: Join the UK's first boutique hotel from Sircle Collection, known for its charm and style.
- Benefits: Enjoy extra days off, fitness perks, retail discounts, and great hotel stay rates.
- Why this job: Be part of a vibrant team creating unforgettable stays in a stunning hotel environment.
- Qualifications: Experience in hotel management, strong communication skills, and a passion for hospitality.
- Other info: Opportunities for career growth across the UK and Europe in a supportive atmosphere.
The predicted salary is between 32000 - 44800 £ per year.
Salary: £32,000 per annum
Location: Sir Devonshire Square, City of London
Working Hours: 42 hours per week. 4 days on/4 days off
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods. We’ve had a busy opening and are now looking for a Duty Manager to guide the Front Office team with clarity and kindness, ensuring service feels natural and personal.
What You Can Look Forward To
- Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)
- Mind & body perks – Free fitness classes and a supportive environment
- Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels
- Feel-good moments – Paid volunteer day and regular team socials
- Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe
Your Role as Duty Manager
- Lead the Front Office team during your shift, keeping energy high and service seamless
- Solve unexpected issues with confidence and empathy, always putting the guest experience first
- Stay connected with all departments, helping the whole hotel run smoothly
- Coach and guide team members to grow and feel supported
- Welcome and assist guests in a warm, professional and personal way
What We Are Looking For
- Previous experience in a hotel supervisory or management role
- Confidence in handling guest feedback with calm, clarity and care
- Ability to lead by example and communicate clearly
- Comfortable working different shifts, including evenings and weekends
- A collaborative spirit and a real passion for hospitality
Not sure if your experience ticks every box? If this role excites you and you’re eager to learn, we’d love to hear from you.
Our Hiring Journey
- Quick 15-minute call with People & Culture
- Meet our Front Office Manager
- If it feels like the right match, we’ll send you an offer
Ready to Help Us Create Unforgettable Stays the Sircle Way? Apply now and join us in making everyday service feel extraordinary. We are proud to be an equal opportunities employer. If you need adjustments to the process, please email pc-uk@sirclecollection.com – we are here to help. Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Duty Manager - New City Of London Hotel employer: B. Europe Hotels Private Collection B.V.
Contact Detail:
B. Europe Hotels Private Collection B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - New City Of London Hotel
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Sir Devonshire Square and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their unique atmosphere.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll need to handle guest feedback with care. Think of examples from your past experiences where you've turned a negative situation into a positive one – this will impress during your chat with the Front Office Manager.
✨Tip Number 3
Show off your leadership style! Be ready to discuss how you motivate and support your team. Share stories that highlight your collaborative spirit and how you’ve helped others grow in their roles – it’s all about creating that warm, personal service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at Sir Devonshire Square and ready to create unforgettable stays the Sircle way!
We think you need these skills to ace Duty Manager - New City Of London Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your previous hotel supervisory or management experience. We’re looking for specific examples of how you’ve led teams and handled guest feedback, so be clear and concise!
Be Clear and Confident: Use clear language in your application. Confidence is key, especially when discussing your ability to solve unexpected issues. Show us that you can handle challenges with calm and clarity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Sir Devonshire Square!
How to prepare for a job interview at B. Europe Hotels Private Collection B.V.
✨Know the Hotel Inside Out
Before your interview, take some time to research Sir Devonshire Square and its unique offerings. Familiarise yourself with their services, values, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the Front Office team effectively. Prepare examples from your previous roles where you've successfully managed a team or resolved conflicts. Highlight your ability to coach and support team members, as this is crucial for creating a positive work environment.
✨Emphasise Guest Experience
The role focuses heavily on guest satisfaction, so be ready to discuss how you've handled guest feedback in the past. Share specific instances where you turned a negative experience into a positive one, showcasing your calmness and empathy under pressure.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter as a Duty Manager and how you would address them. Practising these scenarios can help you articulate your thought process clearly and demonstrate your problem-solving skills.
