At a Glance
- Tasks: Coordinate service operations, manage client communications, and ensure smooth project delivery.
- Company: Join B-Engineering Group, a certified B Corporation committed to sustainability and innovation.
- Benefits: Competitive salary, 24 days holiday plus bank holidays, and career development opportunities.
- Why this job: Be part of a purpose-driven company that values people, planet, and engineering excellence.
- Qualifications: Experience in helpdesk roles preferred; strong communication and teamwork skills required.
- Other info: Dynamic work environment with a focus on professional growth and sustainability.
The predicted salary is between 25000 - 28000 £ per year.
Full-time, Permanent, based in Warrington head office.
About Us
With 35 years of trading experience, B-Engineering Group has grown into a trusted name in mechanical and electrical building services. As a certified B Corporation, we’re driven by purpose as much as profit – investing in our people, our clients, and the planet.
Clients
- Schools & universities
- Public buildings & offices
- Factories & warehouses
- Residential homes
If you want to work for a company that values sustainability, innovation, and people, you’ll fit right in with us.
Why Join B-engineering?
At B-engineering, we don’t just deliver projects – we deliver purpose. We’re a values-led business that puts people and places first, and we’re proud to be part of the global B Corp movement. If you want to be part of a company that combines engineering excellence with a commitment to sustainability and ESG principles, we’d love to hear from you.
Ideal Candidate
Hardworking, professional, very thorough even when working under pressure. You must be willing to take on training and advice by senior members of the team and be enthusiastic in your role. Team player and dedication to task at hand, being polite and professional when dealing with clients, ensuring company reputation.
Key Responsibilities
Back Office
- Review engineers worksheets update CAFM system of progress
- Audit and ensure all relevant paperwork is in before sending information to client updating CAFM system
- Prepare sales invoices for sign off, updating CAFM system
- Monitor incomplete/not invoiced works and chase down required information
- Timesheet collation and processing of them
- Liaise with department heads on WIP and invoicing issues
- Reporting on KPIs, SLAs and actioning on results
Front Office
- Logging Jobs onto CAFM system for all departments
- Requesting POs from purchase Ledger and update CAFM
- Processing and co-ordinating quotations
- Request employee expenses and advances
- Request accommodation for engineers overnight stay
- Front line answering phone and dealing with queries
- Schedule the site operatives in CAFM and dispatch to engineers
- Notify and update clients of scheduled visits
- Liaising with Department heads and updating outstanding works and schedule issues
Experience
Helpdesk: 2 years (preferred)
What’s in it for you?
- Salary - £25 to 28k
- 24 days holiday (PLUS bank holidays and your birthday off)
- Royal London pension (salary sacrifice)
- Career development opportunities in a growing company
Service Coordinator in Warrington employer: B-engineering Group
Contact Detail:
B-engineering Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Warrington
✨Tip Number 1
Get to know the company inside out! Research B-Engineering Group's values, projects, and their commitment to sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to the role of Service Coordinator. Think about how your skills align with their needs, especially around teamwork and client interaction, as these are key for the position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and shows that you’re proactive and professional.
We think you need these skills to ace Service Coordinator in Warrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining B-engineering and contributing to our mission of sustainability and innovation.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in helpdesk roles or similar positions. We love seeing how your skills align with what we do, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B-engineering Group
✨Know the Company Inside Out
Before your interview, take some time to research B-Engineering Group. Understand their commitment to sustainability and their role as a B Corporation. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Organisational Skills
As a Service Coordinator, you'll need to juggle multiple tasks. Be prepared to discuss how you've managed similar responsibilities in the past. Use specific examples that highlight your ability to stay organised under pressure, especially when dealing with clients and internal teams.
✨Demonstrate Team Spirit
B-Engineering values teamwork, so be ready to share experiences where you collaborated effectively with others. Highlight instances where you took advice from senior members or contributed to a team goal, showcasing your dedication to being a team player.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they measure success in the Service Coordinator role. This shows you're genuinely interested in the position and eager to contribute to their mission.