At a Glance
- Tasks: Lead transformational service engagements and shape strategies for business success.
- Company: Salesforce, a leader in AI, data, and CRM innovation.
- Benefits: Competitive salary, professional growth, and opportunities to work with top-tier clients.
- Other info: Dynamic role with opportunities for mentorship and career advancement.
- Why this job: Make a real impact by driving transformation and connecting businesses with their customers.
- Qualifications: 10+ years in enterprise consulting, strong Salesforce knowledge, and excellent stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
At Salesforce, we’re inspiring the future of business with AI, data, and CRM. We help organizations across every industry unlock value, drive transformation, and connect with customers in new ways. Our Professional Services team plays a critical role in shaping these outcomes—partnering with customers to define strategy, execution, and long-term success.
We are looking for a Services Sales Solution Director to lead the shaping and design of large, complex, and transformational services engagements. You will operate at the intersection of sales, strategy, and delivery, partnering with Account Executives and customer stakeholders to define business outcomes and translate them into executable programs. This role is pivotal in ensuring every engagement is positioned for success—from early discovery through to seamless handover to delivery.
Your Role Responsibilities
- Lead end-to-end pre-sales discovery, facilitating workshops with executive and functional stakeholders to uncover business challenges, define outcomes, and shape transformation roadmaps.
- Translate customer objectives into high-level solution designs, ensuring alignment with Salesforce best practices across people, process, and technology.
- Own the engagement scoping lifecycle, including defining assumptions, risks, dependencies, and success criteria.
- Develop and deliver Statements of Work (SOWs) with clear scope, deliverables, timelines, staffing models, and commercial structure.
- Partner with Sales to define deal strategy, pricing approach, and implementation roadmap, co-presenting value propositions to executive stakeholders.
- Orchestrate cross-functional SMEs (Solution Architects, Strategists, Delivery) to validate solution feasibility and ensure delivery readiness.
- Proactively identify and mitigate delivery and commercial risks during the pre-sales cycle.
- Ensure a clean transition to delivery teams, with clear alignment on scope, commitments, and execution approach.
- Act as a trusted advisor to C-level stakeholders, articulating transformation journeys and long-term value realisation.
- Identify future growth opportunities and expansion pathways within existing engagements.
- Mentor team members and share best practices in solutioning, scoping, and engagement strategy.
What We’d Like to See
- Strong experience shaping large-scale, multi-cloud transformation programs within enterprise environments.
- Proven ability to lead complex solutioning workshops and influence senior stakeholders.
- Experience supporting RFPs, proposals, and executive presentations.
- Deep understanding of cloud technologies, digital transformation, and SaaS delivery models.
- Salesforce certifications (Admin, Sales Cloud, Service Cloud, etc.) preferred.
Role Essentials
- 10+ years of experience in enterprise consulting or professional services, with significant Salesforce exposure.
- 7+ years of experience in program delivery, solutioning, or pre-sales leadership.
- Proven expertise in SOW creation, estimation, and engagement shaping for complex deals.
- Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions.
- Strong commercial acumen, including deal structuring, pricing, and negotiation.
- Excellent communication, facilitation, and stakeholder management skills.
- Ability to travel based on client needs.
Services Sales Solution Director in London employer: B Capital
At Salesforce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programs and mentorship opportunities, ensuring that our team members thrive in their careers. Located in a vibrant environment, we provide unique advantages such as flexible working arrangements and a focus on work-life balance, making Salesforce a truly rewarding place to work for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Services Sales Solution Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Services Sales Solution Director role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to sales and transformation strategies. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring along case studies or examples of past successes in shaping large-scale transformations. We want to see how you’ve tackled challenges and delivered results in similar roles.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Services Sales Solution Director in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Services Sales Solution Director role. Highlight your experience with large-scale transformations and how you've successfully led complex solutioning workshops. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive transformation and deliver results. Use metrics where possible to quantify your impact. This helps us understand the value you can bring to our team.
Be Clear and Concise:Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to read. We appreciate straightforward communication, especially when it comes to defining business outcomes and strategies.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures that your application goes directly to our hiring team and allows us to review it more efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at B Capital
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around cloud technologies and SaaS delivery models. Being able to discuss specific Salesforce solutions and how they can drive transformation will show that you're not just familiar with the platform, but that you can leverage it effectively in your role.
✨Master the Art of Storytelling
Prepare to share compelling stories from your past experiences that highlight your ability to lead complex solutioning workshops and influence senior stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact.
✨Engage with Executive Mindset
Since this role involves working closely with C-level stakeholders, practice articulating transformation journeys and long-term value realisation. Think about how you can position yourself as a trusted advisor and be ready to discuss how you've done this in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to outline how you'd handle specific challenges related to engagement scoping or risk mitigation. Prepare examples that demonstrate your commercial acumen and problem-solving skills, showing that you can navigate complex deals with ease.
