Lead Software Engineer - Gov Cloud / AI in London

We are seeking a Lead Software Engineer – Cloud Operations to support and scale its U.S. Government Cloud Operations (USGov CloudOps) platform within Microsoft Azure Government. This role is critical to ensuring the availability, security, resiliency, and compliance of mission‑critical SaaS services supporting U.S. public‑sector customers. This position will be working on U.S. government contracts which require either U.S. Citizens or U.S. Persons (Permanent Residents), depending on the project. Additionally, this role may require the ability to obtain and maintain a U.S. Government Top Secret security clearance.

Responsibilities

• Design, build, and maintain secure, scalable cloud automation and internal tooling.
• Support mission-critical production systems, including participation in a 24x7 on‑call rotation.
• Develop and manage DevOps pipelines and Infrastructure as Code using Terraform, Ansible, ARM, and Azure DevOps.
• Troubleshoot and resolve complex application and Azure PaaS issues (C#/ASP.NET).
• Implement and continuously improve cloud security controls aligned with federal compliance requirements.
• Execute Identity & Access Management (IAM), deployments, upgrades, and change management activities.
• Collaborate with cross-functional teams to deliver time‑sensitive public‑sector outcomes.
• Support audits and compliance activities, including evidence collection and documentation.
• Maintain clear, accurate technical documentation for systems and processes.

Required Skills & Qualifications

• Strong experience developing secure, maintainable, and scalable software.
• Proficiency in C#, ASP.NET, Java, JavaScript, Python, Web APIs, and Microsoft SQL.
• Hands‑on automation experience using PowerShell, Bash, Ansible, Terraform, JSON/YAML.
• Experience operating cloud‑first, mission-critical systems (Azure preferred).
• Working knowledge of Azure Functions, AKS, Docker, and PaaS services.
• Strong Windows and Linux systems administration skills.
• Ability to work independently in fast‑paced environments and take ownership of issues through resolution.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non‑technical stakeholders.

Preferred - Federal Environment Experience

• Familiarity with federal compliance frameworks: FedRAMP, NIST, CMMC, IL3–IL5, HIPAA, PCI, ISO 27001.
• Experience with Azure security services such as WAF, Microsoft Sentinel (SIEM), and threat protection.
• Knowledge of ITSM / ITIL processes and operational best practices.
• Experience with Azure DevOps (ADO) and collaboration tools (Microsoft Teams, SharePoint).
• Familiarity with Elasticsearch, Kibana, and Azure Redis Cache.
• Interest in AI/ML or GenAI solutions in regulated cloud environments.

Salary Range Min: $130,000 USD - Max: $195,000 USD.

Equal Employment Opportunity Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

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