At a Glance
- Tasks: Lead AI-driven projects and build strong customer relationships to drive business success.
- Company: Salesforce, a leader in AI and integration solutions with a supportive culture.
- Benefits: Competitive salary, diverse team environment, and opportunities for personal growth.
- Other info: Embrace a dynamic work environment with a focus on collaboration and innovation.
- Why this job: Make a real impact by transforming AI potential into tangible business results.
- Qualifications: 5-7 years in customer-facing roles, strong communication, and data insight skills.
The predicted salary is between 80000 - 100000 € per year.
The Mission
At Salesforce, we believe AI is only as powerful as the trusted context that supports the actions it takes. MuleSoft is the backbone of Agentforce, the engine that connects AI to the systems that run the world. We are looking for you to lead the charge in the Agentic Era — turning AI into real-world business results through the power of Agentic Orchestration, data and application integration.
The Role: Strategic Ownership & Partnership
As a Consumption Value Delivery Senior Manager, you own your business. As a crucial member of the account teams, you’ll use your experience and leading AI tools to build and nurture relationships directly with customers, across Salesforce and the ecosystem. This is a customer-facing role. You will work directly with a set of AI, Integration and API customers on their Agentic future, empowered to manage your portfolio autonomously to achieve the business goals. This role is rooted in stewardship and ownership; you will be responsible for the growth, health and retention of our most strategic accounts - all through the lens of consumption. You will act as a business partner to sales leaders, acting as the strategic heart of their entire territory. You aren't just observing the business — you are driving it. You bring the information and insights that matter, proactively highlighting where interventions are needed and identifying the customer stories that inspire others. Your goal is to ensure that no customer is left behind and that every organisation recognises the transformative value of their MuleSoft investment.
Your Impact
- Proactive Stewardship: You’ll manage a set of accounts, balancing and prioritising your time to build a range of relationships, gather key insights and deliver business impact.
- Innovation: Your use of Data & AI tools (both existing and ones you’ll create) to monitor consumption patterns across your accounts enables you to proactively identify opportunities and mitigate risks. You’ll be with the customer and celebrate new milestones of business outcomes together.
- Show not Tell: You’ll become hands‑on with the products leading product demos and proof‑of‑concept projects to solve new business problems.
- Value Realisation: Turn technical potential into business outcomes. Your influence and executive communication skills help C‑suite stakeholders see the direct line between Data, Integration, Agentic Orchestration and ROI to get buy‑in for transformation.
- Business Partnering: Act as a strategic consultant to sales leaders, providing holistic insights into account health and territory trends to ensure sustainable commercial relationships.
- Lead the Ohana: Work in a highly supportive environment where you help "write the manual" for this new phase of growth, sharing best practices across a diverse, global team.
Who You Are
We are looking for people who balance a high bias for action with deep empathy for the customer journey.
- The Business Owner: You have a proven track record (typically 5–7+ years) in customer‑facing solutioning, consulting, and account management. You thrive when given ownership of a territory and the autonomy to drive its success.
- A Note on Experience: We value the perspective that comes from a life well‑lived. If you have taken a career break for caregiving, personal travel, or a career pivot, we welcome your application. Your unique journey adds value to our diversity of thought and the power of our team.
- The Systems Thinker: You understand the logic of enterprise IT and how applications and data connect together through APIs providing the context to power AI. You understand how business processes turn into agentic actions that need orchestration and governance.
- The Insight Specialist: You are comfortable with data and metrics, but your real strength is translating that information into a compelling narrative for executives.
- The Collaborative Influencer: You are comfortable working across virtual teams. With customers, you can facilitate a deep technical session with architects and the CTO and then lead a strategic value‑alignment meeting with a VP of IT or CIO.
Our Commitment to Equality
Salesforce is an equal opportunity employer. We prioritise Values & Behaviors because we believe a diverse team builds more resilient systems. If you are passionate about customer outcomes, integrity, and building sustainable business relationships, you belong here.
Work Style: Office-Based
Consumption Value Delivery Senior Manager - AI & API Solutions in London employer: B Capital
At Salesforce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Consumption Value Delivery Senior Manager, you will thrive in an environment that values your autonomy and strategic insights, while also providing ample opportunities for professional growth and development. Our commitment to diversity and inclusion ensures that every voice is heard, making it a rewarding place to contribute to meaningful business outcomes in the heart of the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Consumption Value Delivery Senior Manager - AI & API Solutions in London
✨Tip Number 1
Get to know the company inside out! Research Salesforce and MuleSoft, understand their products, and be ready to discuss how you can contribute to their mission. This will show your genuine interest and help you stand out in interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn, attend industry events, or join relevant online communities. Building relationships can give you insider info and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to AI, integration, and account management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take ownership of your career journey.
We think you need these skills to ace Consumption Value Delivery Senior Manager - AI & API Solutions in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in customer-facing roles and how you've driven business outcomes using AI and integration tools. We want to see how you can bring value to our team!
Showcase Your Impact:When detailing your past experiences, focus on the results you've achieved. Use metrics and specific examples to illustrate how you've turned technical potential into real-world business results. This is your chance to shine!
Be Authentic:We love a good story! Share your unique journey and how it has shaped your perspective. Whether it's a career break or a pivot, let us know how your experiences add to the diversity of thought we value at StudySmarter.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at B Capital
✨Know Your AI and API Stuff
Make sure you brush up on the latest trends in AI and API solutions. Understand how they integrate with business processes and be ready to discuss real-world applications. This will show your potential employer that you're not just familiar with the tech, but you can also translate it into business value.
✨Showcase Your Customer-Centric Approach
Prepare examples from your past experiences where you've successfully managed customer relationships or driven business outcomes. Highlight how you’ve used data and insights to enhance customer journeys. This is crucial for a role that focuses on proactive stewardship and value realisation.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would approach managing a portfolio of accounts. Think about how you would balance priorities and identify opportunities for growth. This shows that you can think like a business owner and are prepared to drive success autonomously.
✨Practice Your Storytelling Skills
Since you'll need to communicate complex ideas to C-suite stakeholders, practice turning technical jargon into compelling narratives. Prepare to explain how data and integration lead to ROI in a way that resonates with executives. This will set you apart as an insightful specialist.
