At a Glance
- Tasks: Lead AI-driven projects and build strong customer relationships to drive business success.
- Company: Salesforce, a leader in AI and integration solutions with a supportive culture.
- Benefits: Competitive salary, diverse team environment, and opportunities for personal growth.
- Other info: Embrace a dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by transforming AI potential into tangible business results.
- Qualifications: 5-7 years in customer-facing roles, strong communication, and data insight skills.
The predicted salary is between 80000 - 100000 £ per year.
The Mission
At Salesforce, we believe AI is only as powerful as the trusted context that supports the actions it takes. MuleSoft is the backbone of Agentforce, the engine that connects AI to the systems that run the world. We are looking for you to lead the charge in the Agentic Era — turning AI into real-world business results through the power of Agentic Orchestration, data and application integration.
The Role: Strategic Ownership & Partnership
As a Consumption Value Delivery Senior Manager, you own your business. As a crucial member of the account teams, you’ll use your experience and leading AI tools to build and nurture relationships directly with customers, across Salesforce and the ecosystem. This is a customer-facing role. You will work directly with a set of AI, Integration and API customers on their Agentic future, empowered to manage your portfolio autonomously to achieve the business goals. This role is rooted in stewardship and ownership; you will be responsible for the growth, health and retention of our most strategic accounts - all through the lens of consumption. You will act as a business partner to sales leaders, acting as the strategic heart of their entire territory. You aren't just observing the business — you are driving it. You bring the information and insights that matter, proactively highlighting where interventions are needed and identifying the customer stories that inspire others. Your goal is to ensure that no customer is left behind and that every organisation recognises the transformative value of their MuleSoft investment.
Your Impact
- Proactive Stewardship: You’ll manage a set of accounts, balancing and prioritising your time to build a range of relationships, gather key insights and deliver business impact.
- Innovation: Your use of Data & AI tools (both existing and ones you’ll create) to monitor consumption patterns across your accounts enables you to proactively identify opportunities and mitigate risks. You’ll be with the customer and celebrate new milestones of business outcomes together.
- Show not Tell: You’ll become hands‑on with the products leading product demos and proof‑of‑concept projects to solve new business problems.
- Value Realisation: Turn technical potential into business outcomes. Your influence and executive communication skills help C‑suite stakeholders see the direct line between Data, Integration, Agentic Orchestration and ROI to get buy‑in for transformation.
- Business Partnering: Act as a strategic consultant to sales leaders, providing holistic insights into account health and territory trends to ensure sustainable commercial relationships.
- Lead the Ohana: Work in a highly supportive environment where you help "write the manual" for this new phase of growth, sharing best practices across a diverse, global team.
Who You Are
We are looking for people who balance a high bias for action with deep empathy for the customer journey.
- The Business Owner: You have a proven track record (typically 5–7+ years) in customer‑facing solutioning, consulting, and account management. You thrive when given ownership of a territory and the autonomy to drive its success.
- A Note on Experience: We value the perspective that comes from a life well‑lived. If you have taken a career break for caregiving, personal travel, or a career pivot, we welcome your application. Your unique journey adds value to our diversity of thought and the power of our team.
- The Systems Thinker: You understand the logic of enterprise IT and how applications and data connect together through APIs providing the context to power AI. You understand how business processes turn into agentic actions that need orchestration and governance.
- The Insight Specialist: You are comfortable with data and metrics, but your real strength is translating that information into a compelling narrative for executives.
- The Collaborative Influencer: You are comfortable working across virtual teams. With customers, you can facilitate a deep technical session with architects and the CTO and then lead a strategic value‑alignment meeting with a VP of IT or CIO.
Our Commitment to Equality
Salesforce is an equal opportunity employer. We prioritise Values & Behaviors because we believe a diverse team builds more resilient systems. If you are passionate about customer outcomes, integrity, and building sustainable business relationships, you belong here.
Work Style: Office-Based
Consumption Value Delivery Senior Manager - AI & API Solutions employer: B Capital
At Salesforce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Consumption Value Delivery Senior Manager, you will thrive in a supportive environment where your contributions directly impact customer success and business outcomes. With ample opportunities for professional growth and a commitment to diversity and inclusion, Salesforce empowers you to take ownership of your career while making a meaningful difference in the world of AI and integration.
StudySmarter Expert Advice🤫
We think this is how you could land Consumption Value Delivery Senior Manager - AI & API Solutions
✨Tip Number 1
Get to know the company inside out! Research Salesforce and MuleSoft, understand their products, and be ready to discuss how you can contribute to their mission. This will show your genuine interest and help you stand out in interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and attend industry events. Building relationships can give you insider info and even referrals that could land you an interview.
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to AI, integration, and account management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and genuinely interested in the position.
We think you need these skills to ace Consumption Value Delivery Senior Manager - AI & API Solutions
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in customer-facing roles and how you've driven business results, just like we do at StudySmarter.
Showcase Your Impact:When detailing your past experiences, focus on the outcomes you achieved. Use metrics and specific examples to illustrate how you turned potential into real-world results, similar to how we value impact at StudySmarter.
Be Authentic:Let your personality shine through in your application. We appreciate unique journeys and diverse perspectives, so don’t hesitate to share your story and what makes you a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to see your enthusiasm and ensure your application gets the attention it deserves!
How to prepare for a job interview at B Capital
✨Know Your AI and API Stuff
Make sure you brush up on the latest trends in AI and API solutions. Understand how they integrate with business processes and be ready to discuss real-world applications. This will show that you're not just familiar with the tech, but that you can also translate it into business value.
✨Showcase Your Customer-Centric Approach
Prepare examples from your past experiences where you've successfully managed customer relationships. Highlight how you've turned insights into action and driven results for clients. This is crucial since the role is all about proactive stewardship and ensuring customer success.
✨Be Ready to Discuss Data Insights
Since you'll be working with data and metrics, come prepared to talk about how you've used data to inform decisions in previous roles. Think of specific instances where your insights led to significant business outcomes, as this will resonate well with the interviewers.
✨Demonstrate Your Collaborative Spirit
This role requires working across various teams, so be ready to share examples of how you've collaborated effectively in the past. Whether it's leading a technical session or aligning with executives, showing that you can bridge the gap between technical and strategic discussions will set you apart.
