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For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues to keep our operations running smoothly.
- Company: Join B. Braun, a leader in healthcare innovation and support.
- Benefits: Enjoy 27 days leave, private medical insurance, and a bonus scheme.
- Why this job: Kickstart your IT career in a supportive, collaborative environment.
- Qualifications: Knowledge of IT systems and familiarity with Microsoft Apps is a plus.
- Other info: Diversity and inclusion are at the heart of our recruitment practices.
The predicted salary is between 30000 - 42000 £ per year.
You’re an important part of our future. At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That’s Sharing Expertise.
Your Role
We have an exciting opportunity to join our friendly and supportive IT team as an IT Systems Support. This role is ideal for someone ready to kickstart their IT career or continue developing their skills in a hands‑on, people‑focused environment. You’ll be part of a collaborative IT team that supports a wide range of stakeholders across our UK operations. From setting up devices to troubleshooting complex issues, your work will help keep our business running smoothly and our people connected.
Location: Office working. 4 days a week working in our Head Office, Sheffield, S35 2PW, and 1 day a week at our other UK sites.
Working Hours: 37.5 Hours, Monday to Friday between the hours of 8:30am – 5:30pm
Contract: Permanent
Your Main Responsibilities
- Provide hands‑on support for IT workplace infrastructure, end‑user devices, and applications.
- Configure, install, and maintain hardware and software across office and remote setups.
- Troubleshoot and resolve technical issues across multiple UK sites.
- Deliver first‑level IT support via phone, email, helpdesk, and in person.
- Collaborate on IT projects including system upgrades and new tech rollouts.
- Deliver IT training to new starters and update documentation and knowledge bases.
What you’ll need to succeed
- Knowledge of IT systems or relevant studies, training, or hands‑on interest.
- Familiarity with Microsoft Apps like Office, Sharepoint and OneDrive, as well as helpdesk ticketing system would be beneficial.
- Ability to provide clear instructions to users with varying levels of technical understanding.
- Team player with the ability to work independently and manage time effectively.
- Full UK driving license (essential for travel to other sites).
What you get in return
- 27 days annual leave plus bank holidays.
- Discretionary annual bonus scheme.
- 3x Salary life assurance.
- Enhanced sick pay and family friendly payments.
- Private medical insurance.
- Health and wellbeing programme.
- Employee assistance programme.
And much more… Apply now! We look forward to receiving your application!
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all.
IT Systems Support in Sheffield employer: B. Braun Melsungen AG
Contact Detail:
B. Braun Melsungen AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Support in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current employees at B. Braun on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT Systems Support role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to demonstrate your knowledge of Microsoft Apps and troubleshooting techniques. We want to see how you can bring your expertise to the team!
✨Tip Number 3
Show your passion for IT! During interviews, share examples of how you've tackled tech challenges in the past. This will highlight your hands-on experience and commitment to supporting users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly and supportive IT team at B. Braun.
We think you need these skills to ace IT Systems Support in Sheffield
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for IT! Share any relevant experiences or projects that highlight your interest in technology and how you’ve engaged with it, whether through studies or personal projects.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Systems Support role. Highlight your skills with Microsoft Apps and any hands-on experience you have. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially when explaining technical concepts. Remember, we appreciate clarity as much as expertise!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at B. Braun Melsungen AG
✨Know Your Tech
Make sure you brush up on your knowledge of IT systems, especially those mentioned in the job description like Microsoft Office, SharePoint, and OneDrive. Familiarity with helpdesk ticketing systems will also give you an edge. Being able to discuss these tools confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think of specific scenarios where you provided hands-on support or resolved a tricky problem. This will demonstrate your ability to troubleshoot effectively, which is crucial for the role.
✨Practice Clear Communication
Since you'll be delivering first-level IT support, practice explaining technical concepts in simple terms. You might be asked to role-play a scenario where you help a non-technical user. Being clear and patient in your explanations will highlight your people skills and adaptability.
✨Emphasise Team Collaboration
This role is all about working within a team, so be ready to discuss your experiences collaborating on projects. Share how you’ve worked with others to achieve common goals, and express your enthusiasm for being part of a supportive IT team. This will show that you’re not just a tech whiz, but also a great team player.