At a Glance
- Tasks: Install, maintain, and repair medical devices while ensuring customer satisfaction.
- Company: Join B. Braun, a leader in healthcare innovation and sustainability.
- Benefits: Enjoy 27 days leave, a company vehicle, and health programmes.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in healthcare while developing your technical skills.
- Qualifications: Experience in field service engineering and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.
Your Role:
We have an exciting opportunity for a customer-focused and technically skilled Field Service Engineer to join our Technical Services team. In this role, you will be responsible for the installation, maintenance, servicing, and repair of B. Braun’s medical devices, ensuring high standards of performance, safety, and customer satisfaction. Working closely with internal technical support teams, workshop engineers, and operational support colleagues, you will play a key role in delivering efficient, compliant, and high-quality service across our customer base. You will be a trusted technical expert, providing on-site support and building strong relationships with customers.
Your main responsibilities:
- Install, service, maintain, and repair a wide range of B. Braun medical devices at customer sites.
- Diagnose faults and carry out effective troubleshooting to minimise equipment downtime.
- Ensure all service activities are completed in line with regulatory standards, company procedures, KPIs, and SLAs.
- Maintain accurate service records, reports, and documentation using internal systems.
- Build strong working relationships with customers, delivering a professional and high-quality service experience.
- Provide technical support and guidance to customers on product use and maintenance.
- Identify and escalate recurring technical issues or product concerns.
- Support installations, upgrades, and product rollouts where required.
What you need to succeed:
- Experience in a field service engineering or technical support role (ideally within medical devices, healthcare, or a regulated environment).
- Strong fault-finding and troubleshooting skills.
- Excellent customer-facing and communication skills.
- Ability to manage workload objectively and prioritise tasks effectively.
- Comfortable working in a field-based role with regular travel.
- Strong IT skills and experience using service management systems.
- Full UK driving licence.
What you get in return:
- 27 days annual leave.
- Discretionary annual bonus scheme.
- Company vehicle.
- 3x salary life assurance.
- Enhanced sick pay and family friendly payments.
- Health and wellbeing programme.
- Employee assistance programme.
- And much more…
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all.
Remote Field Service Engineer – Medical Devices in London employer: B. Braun Melsungen AG
At B. Braun Medical Ltd., we are dedicated to improving global health through innovation and sustainability, making us an exceptional employer for those passionate about healthcare. Our remote Field Service Engineer role offers a supportive work culture with opportunities for professional growth, competitive benefits including 27 days of annual leave and a discretionary bonus scheme, and the chance to make a meaningful impact in the medical devices sector. Join us in Dartford, where your expertise will be valued and your contributions will help shape the future of healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Field Service Engineer – Medical Devices in London
✨Get Involved in Local Health Initiatives
Dive into local health initiatives or volunteer at community health events. This not only boosts your practical experience but also gets you noticed among professionals in human medicine who may have leads on full-time positions like Remote Field Service Engineer – Medical Devices at B. Braun Melsungen AG.
✨Connect with Professionals via Medical Associations
Join professional associations related to human medicine, such as the Royal College of Physicians. Attend their conferences and networking events to meet potential employers in a relaxed setting. Who knows, you might just bump into someone from B. Braun Melsungen AG!
✨Showcase Your Passion and Expertise Online
Build a personal website or a professional blog where you can share your insights on human medicine topics. This portfolio can catch the eye of recruiters looking for dedicated individuals for full-time roles like Remote Field Service Engineer – Medical Devices.
✨Leverage University Career Services
If you’re still in or recently graduated from university, don’t hesitate to use your career services. They often have exclusive listings and contacts in the human medicine field that can help you land a full-time gig at places like B. Braun Melsungen AG.
We think you need these skills to ace Remote Field Service Engineer – Medical Devices in London
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Remote Field Service Engineer – Medical Devices at B. Braun Melsungen AG, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Remote Field Service Engineer – Medical Devices at B. Braun Melsungen AG. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like B. Braun Melsungen AG will definitely appreciate!
How to prepare for a job interview at B. Braun Melsungen AG
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
