At a Glance
- Tasks: Install, maintain, and repair medical devices while ensuring top-notch customer satisfaction.
- Company: Join B. Braun, a leader in healthcare innovation and sustainability.
- Benefits: Enjoy 27 days leave, a company vehicle, and health programmes.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: Experience in field service engineering and strong troubleshooting abilities required.
The predicted salary is between 30000 - 40000 £ per year.
You’re an important part of our future.
Hopefully, we’re also a part of your future!
At B.
Braun, we protect and improve the health of people worldwide.
You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values.
That’s why we would like to keep developing our company with you.
Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation.
That’s Sharing Expertise.
Company: B. Braun Medical Ltd.
- Job Location: Oxford, Oxfordshire, United Kingdom
- Functional Area: Field Service
- Working Model: Remote
Your Role
We have an exciting opportunity for a customer-focused and technically skilled Field Service Engineer to join our Technical Services team.
In this role, you will be responsible for the installation, maintenance, servicing, and repair of B.
Braun’s medical devices, ensuring high standards of performance, safety, and customer satisfaction.
Working closely with internal technical support teams, workshop engineers, and operational support colleagues, you will play a key role in delivering efficient, compliant, and high-quality service across our customer base.
You will be a trusted technical expert, providing on-site support and building strong relationships with customers.
- Working hours: 37.5 hours per week, Monday – Friday
- Your main responsibilities
- Install, service, maintain, and repair a wide range of B. Braun medical devices at customer sites.
- Diagnose faults and carry out effective troubleshooting to minimise equipment downtime.
- Ensure all service activities are completed in line with regulatory standards, company procedures, KPIs, and SLAs.
- Maintain accurate service records, reports, and documentation using internal systems.
- Build strong working relationships with customers, delivering a professional and high-quality service experience.
- Provide technical support and guidance to customers on product use and maintenance.
- Identify and upscale recurring technical issues or product concerns.
- Support installations, upgrades, and product rollouts where required.
- What you need to succeed
- Experience in a field service engineering or technical support role (ideally within medical devices, healthcare, or a regulated environment).
- Strong fault-finding and troubleshooting skills.
- Excellent customer-facing and communication skills.
- Ability to manage workload objectively and prioritise tasks effectively.
- Comfortable working in a field-based role with regular travel.
- Strong IT skills and experience using service management systems.
- Full UK driving licence.
- What you get in return
- 27 days annual leave
- Discretionary annual bonus scheme
- Company vehicle
- 3x salary life assurance
- Enhanced sick pay and family friendly payments
- Health and wellbeing programme
- Employee assistance programme
- And much more…
At B.
Braun, we believe that diversity drives innovation and excellence.
We are committed to fostering an inclusive environment where everyone – regardless of background, identity, or ability – feels valued, respected and empowered.
Our recruitment practices reflect this commitment, ensuring equal opportunities for all.
Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below.
You can also request reasonable adjustments through our online form.
- B. Braun Medical Ltd.|Sarona Perera | recruiting. bbmuk@bbraun. com
- #J-18808-Ljbffr
Field Service Engineer employer: B. Braun Melsungen AG
B. Braun Melsungen AG is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the healthcare sector. Employees benefit from comprehensive support, competitive salaries, and generous annual leave, alongside opportunities for professional growth within a company dedicated to improving clinical practices across Yorkshire and the North East. Join us to make a meaningful impact while enjoying a rewarding career in medical sales.
