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- Tasks: Provide hands-on IT support and troubleshoot issues to keep our team connected.
- Company: Join a friendly and supportive IT team in a dynamic environment.
- Benefits: Enjoy 27 days annual leave, competitive salary, and professional development opportunities.
- Why this job: Kickstart your IT career and make a real impact in a collaborative setting.
- Qualifications: Knowledge of IT systems and a customer-first mindset are essential.
- Other info: Work in Sheffield with opportunities for travel and growth.
The predicted salary is between 24000 - 36000 £ per year.
Your Role: We have an exciting opportunity to join our friendly and supportive IT team as an IT Systems Support. This role is ideal for someone ready to kickstart their IT career or continue developing their skills in a hands-on, people-focused environment. You’ll be part of a collaborative IT team that supports a wide range of stakeholders across our UK operations. From setting up devices to troubleshooting complex issues, your work will help keep our business running smoothly and our people connected.
Key Details:
- Location: Office working. 4 days a week working in our Head Office, Sheffield, S35 2PW, and 1 day a week at our other UK sites.
- Working Hours: 37.5 Hours, Monday to Friday between the hours of 8:30am - 5:30pm
- Contract: Permanent
Your Main Responsibilities:
- Provide hands-on support for IT workplace infrastructure, end-user devices, and applications.
- Configure, install, and maintain hardware and software across office and remote setups.
- Troubleshoot and resolve technical issues across multiple UK sites.
- Deliver first-level IT support via phone, email, helpdesk, and in person.
- Collaborate on IT projects including system upgrades and new tech rollouts.
- Deliver IT training to new starters and update documentation and knowledge bases.
What you’ll need to succeed:
- Knowledge of IT systems or relevant studies, training, or hands-on interest.
- Familiarity with Microsoft Apps like Office, Sharepoint and OneDrive, as well as helpdesk ticketing system would be beneficial.
- A customer first mindset.
- Ability to provide clear instructions to users with varying levels of technical understanding.
- Team player with the ability to work independently and manage time effectively.
- Full UK driving license (essential for travel to other sites).
What you get in return: 27 days annual leave plus
IT Systems Support in Sheffield employer: B. Braun Medical Limited
Contact Detail:
B. Braun Medical Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Support in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, attend local meetups or online webinars. You never know who might have a lead on that perfect IT Systems Support role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT knowledge. This can be a great conversation starter during interviews and shows you’re proactive.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to IT support. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace IT Systems Support in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Systems Support role. Highlight any relevant IT knowledge or hands-on experience you have, especially with Microsoft Apps and customer support.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role and how your background makes you a great fit. Be sure to mention your passion for IT and your customer-first mindset!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and provide clear instructions to users.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B. Braun Medical Limited
✨Know Your Tech Basics
Brush up on your knowledge of IT systems and common troubleshooting techniques. Be ready to discuss your experience with Microsoft Apps like Office, SharePoint, and OneDrive, as well as any helpdesk ticketing systems you've used.
✨Show Off Your People Skills
Since this role is people-focused, be prepared to demonstrate your customer-first mindset. Think of examples where you’ve helped users with varying levels of technical understanding and how you communicated effectively with them.
✨Prepare for Hands-On Scenarios
Expect practical questions or scenarios during the interview. Practice explaining how you would set up devices or troubleshoot issues, as this will showcase your hands-on skills and problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or upcoming IT projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.