At a Glance
- Tasks: Help teams understand tech and provide training and support.
- Company: Join B. Braun, a diverse and inclusive tech-driven company.
- Benefits: Enjoy 27 days leave, health plans, bonuses, and more.
- Other info: Work in a fast-paced environment with great career growth.
- Why this job: Make a real difference by empowering others with technology.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Are you someone who enjoys helping others understand technology and use systems more effectively? Do you thrive on working with different teams, listening to their needs, and turning that into clear guidance, training and support? We’re looking for a Systems Training Specialist to work a minimum of 3 days a week in our Head Office. Employees are able to utilise our office facilities more should they wish to. Contract Permanent, 37.5 hours per week, Monday – Friday.
Your Main Responsibilities
- Manage and maintain the Salesforce environment.
- Support Sales and Marketing teams by delivering training, coaching, and clear user guidance.
- Build and maintain reports and dashboards to support data‑driven decision making.
- Work on system improvements, small change projects, and contribute to larger technology initiatives.
- Gather and analyse business requirements, map processes, and recommend improvements.
- Create user stories, participate in Agile/Scrum cycles, and test system changes.
- Maintain accurate customer data and support integration processes.
What You Need To Succeed
- Strong communication skills – you can explain systems and processes clearly.
- Experience supporting users, delivering training, or acting as a liaison between teams and technology.
- Strong presentation skills, with confidence delivering training and support to users at all levels.
- Experience working with business systems, CRM platforms or similar tools.
- Open and motivated to learn Salesforce if not already experienced.
- A proactive, problem‑solving mindset with a genuine desire to help others.
- Ability to work independently and collaboratively in a fast‑paced environment.
What You Get In Return
- 27 days annual leave plus bank holidays.
- Discretionary annual bonus scheme.
- Health Cash Plan.
- Private medical insurance.
- 3x Salary life assurance.
- Enhanced sick pay and family friendly payments.
- Health and wellbeing programme.
- Employee assistance programme.
- And much more.
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone – regardless of background, identity, or ability – feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs. You can also request reasonable adjustments through our online form.
Systems Training & Support Specialist employer: B. Braun Group
At B. Braun, we pride ourselves on being an exceptional employer that values diversity and innovation. Our supportive work culture encourages collaboration and personal growth, offering extensive training opportunities and a comprehensive benefits package, including generous annual leave and health plans. Located in our Head Office, you will have access to excellent facilities and a dynamic team dedicated to making a meaningful impact through technology.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Training & Support Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at B. Braun on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Systems Training & Support Specialist role.
✨Tip Number 2
Prepare for the interview by practising your communication skills. Since you'll be explaining systems and processes, think of examples where you've successfully trained or supported users in the past. We want to see that you can make tech easy to understand!
✨Tip Number 3
Show off your problem-solving mindset! During interviews, share specific instances where you identified issues and implemented solutions. This will demonstrate your proactive approach and genuine desire to help others, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at B. Braun.
We think you need these skills to ace Systems Training & Support Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with training and supporting users. We want to see how you can help others understand technology, so don’t hold back on those examples!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate how you explain complex systems clearly. We love seeing candidates who can break down tech jargon into simple terms!
Highlight Your Problem-Solving Mindset:We’re looking for someone proactive and eager to help others. Share specific instances where you’ve tackled challenges or improved processes in your previous roles. This will show us you’re the right fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B. Braun Group
✨Know Your Systems
Make sure you have a solid understanding of the systems you'll be working with, especially Salesforce. Familiarise yourself with its features and functionalities, as well as any recent updates. This will help you answer questions confidently and demonstrate your proactive approach to learning.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice explaining complex concepts in simple terms. You might even want to prepare a mini training session on a system or process. This will not only show your ability to teach but also highlight your understanding of user needs.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like supporting a team struggling with a new tool. Think of examples from your past experiences where you've successfully helped others understand technology or improved processes. This will showcase your problem-solving mindset.
✨Demonstrate Your Team Spirit
This role involves working closely with various teams, so be ready to discuss how you collaborate effectively. Share examples of how you've worked with different departments in the past, and emphasise your willingness to listen and adapt to their needs. This will show you're a great fit for their collaborative culture.
