At a Glance
- Tasks: Help teams understand and use technology effectively, focusing on Salesforce.
- Company: Join B. Braun, a diverse and inclusive tech-driven company.
- Benefits: Enjoy 27 days leave, health plans, bonuses, and more.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact by training and supporting teams in a dynamic environment.
- Qualifications: Strong communication skills and experience with business systems or CRM platforms.
The predicted salary is between 30000 - 40000 € per year.
Are you someone who enjoys helping others understand technology and use systems more effectively? Do you thrive on working with different teams, listening to their needs, and turning that into clear guidance, training and support? We’re looking for a Systems Training & Support Specialist who will work closely with our Sales and Marketing teams to help them get the best out of their business systems. While Salesforce is our primary platform, what matters most is your ability to communicate clearly, collaborate with stakeholders, and deliver confident training and support.
Location: Thorncliffe Park, Sheffield. Hybrid: Office and home working; a minimum of 3 days a week working in our Head Office. Employees are able to utilise our office facilities more should they wish to.
Contract: Permanent, 37.5 hours per week, Monday – Friday.
Your Main Responsibilities:
- Manage and maintain the Salesforce environment.
- Support Sales and Marketing teams by delivering training, coaching, and clear user guidance.
- Build and maintain reports and dashboards to support data‑driven decision making.
- Work on system improvements, small change projects, and contribute to larger technology initiatives.
- Gather and analyse business requirements, map processes, and recommend improvements.
- Create user stories, participate in Agile/Scrum cycles, and test system changes.
- Maintain accurate customer data and support integration processes.
What You Need To Succeed:
- Strong communication skills – you can explain systems and processes clearly.
- Experience supporting users, delivering training, or acting as a liaison between teams and technology.
- Strong presentation skills, with confidence delivering training and support to users at all levels.
- Experience working with business systems, CRM platforms or similar tools.
- Open and motivated to learn Salesforce if not already experienced.
- A proactive, problem‑solving mindset with a genuine desire to help others.
- Ability to work independently and collaboratively in a fast‑paced environment.
What You Get In Return:
- 27 days annual leave plus bank holidays.
- Discretionary annual bonus scheme.
- Health Cash Plan.
- Private medical insurance.
- 3x Salary life assurance.
- Enhanced sick pay and family friendly payments.
- Health and wellbeing programme.
- Employee assistance programme.
- And much more.
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone – regardless of background, identity, or ability – feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs. You can also request reasonable adjustments through our online form.
Systems Training & Support Specialist in Sheffield employer: B. Braun Group
At B. Braun, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and innovation. As a Systems Training & Support Specialist in Thorncliffe Park, Sheffield, you will benefit from a hybrid working model, generous annual leave, and a comprehensive health and wellbeing programme, all while having the opportunity to grow your skills and make a meaningful impact within our Sales and Marketing teams.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Training & Support Specialist in Sheffield
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping others understand technology, make sure you can explain complex ideas simply. Try explaining a tech concept to a friend or family member and see if they get it.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their current challenges with Salesforce or how they measure success in the Sales and Marketing teams. This shows you're proactive and ready to contribute from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining us at B. Braun.
We think you need these skills to ace Systems Training & Support Specialist in Sheffield
Some tips for your application 🫡
Show Your Communication Skills:Since this role is all about helping others understand technology, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can explain complex systems in a simple way.
Tailor Your Experience:When writing your application, focus on your experience with training and supporting users. Share specific examples of how you've helped teams in the past, especially if you've worked with CRM platforms like Salesforce.
Be Proactive and Problem-Solving:We love candidates who show a proactive mindset! In your application, mention instances where you've identified issues and implemented solutions. This will show us that you're ready to tackle challenges head-on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at B. Braun Group
✨Know Your Systems
Make sure you have a solid understanding of Salesforce and any other relevant business systems. Familiarise yourself with common features, functionalities, and how they can be used to support Sales and Marketing teams. This will help you answer questions confidently and demonstrate your ability to provide effective training.
✨Showcase Your Communication Skills
Since the role requires strong communication skills, practice explaining complex concepts in simple terms. You might want to prepare examples of how you've successfully communicated with different teams in the past. This will show that you can bridge the gap between technology and users effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like training a team on a new system or resolving a user issue. Think of real-life scenarios from your experience where you’ve successfully supported users or improved processes, and be ready to share those stories.
✨Demonstrate Your Problem-Solving Mindset
Be prepared to discuss how you approach problem-solving, especially in a fast-paced environment. Highlight instances where you identified issues, gathered requirements, and implemented solutions. This will show your proactive attitude and genuine desire to help others succeed.
