At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues to keep our team connected.
- Company: Join a friendly and supportive IT team at B. Braun Medical Ltd.
- Benefits: Enjoy 27 days leave, health insurance, and a generous pension contribution.
- Other info: Great opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Kickstart your IT career in a collaborative environment with real impact.
- Qualifications: Knowledge of IT systems and a customer-first mindset are essential.
The predicted salary is between 30000 - 42000 € per year.
Your Role
We have an exciting opportunity to join our friendly and supportive IT team as an IT Systems Support. This role is ideal for someone ready to kickstart their IT career or continue developing their skills in a hands‑on, people‑focused environment. You’ll be part of a collaborative IT team that supports a wide range of stakeholders across our UK operations. From setting up devices to troubleshooting complex issues, your work will help keep our business running smoothly and our people connected.
Key Details
- Location: Office working. 4 days a week working in our Head Office, Sheffield, S35 2PW, and 1 day a week at our other UK sites.
- Working Hours: 37.5 Hours, Monday to Friday between the hours of 8:30am – 5:30pm.
- Contract: Permanent.
Your Main Responsibilities
- Provide hands‑on support for IT workplace infrastructure, end‑user devices, and applications.
- Configure, install, and maintain hardware and software across office and remote setups.
- Troubleshoot and resolve technical issues across multiple UK sites.
- Deliver first‑level IT support via phone, email, helpdesk, and in person.
- Collaborate on IT projects including system upgrades and new tech rollouts.
- Deliver IT training to new starters and update documentation and knowledge bases.
What You’ll Need To Succeed
- Knowledge of IT systems or relevant studies, training, or hands‑on interest.
- Familiarity with Microsoft Apps like Office, Sharepoint and OneDrive, as well as helpdesk ticketing system would be beneficial.
- A customer first mindset.
- Ability to provide clear instructions to users with varying levels of technical understanding.
- Team player with the ability to work independently and manage time effectively.
- Full UK driving license (essential for travel to other sites).
What You Get In Return
- 27 days annual leave plus bank holidays.
- Discretionary annual bonus scheme.
- 7% employer pension contribution.
- 3x Salary life assurance.
- Group income protection scheme.
- Enhanced sick pay and family friendly payments.
- Private medical insurance.
- Health and wellbeing programme.
- Employee assistance programme.
- And much more…
Apply now! We look forward to receiving your application!
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs.
IT Systems Support in Sheffield employer: B. Braun Group
B. Braun Medical Ltd. is an excellent employer that prioritises employee growth and well-being, offering a supportive work culture within its Sheffield office. With a comprehensive benefits package including generous annual leave, a strong pension contribution, and private medical insurance, employees are encouraged to thrive both personally and professionally in a collaborative environment that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Support in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, especially those who work at B. Braun or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service approach. Think of real-life examples where you’ve solved problems or helped others with tech issues – they love that!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from the team, let them know why you’re excited about working in IT support and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team.
We think you need these skills to ace IT Systems Support in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Systems Support role. Highlight any relevant IT knowledge or hands-on experience you have, especially with Microsoft Apps and helpdesk systems.
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Explain why you're excited about joining our friendly IT team and how your customer-first mindset will help you thrive in this role.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can troubleshoot effectively and provide clear instructions to users!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at B. Braun Group
✨Know Your Tech Basics
Brush up on your knowledge of IT systems and common troubleshooting techniques. Familiarity with Microsoft Apps like Office, SharePoint, and OneDrive will be a big plus. Make sure you can discuss how you've used these tools in past experiences or projects.
✨Show Off Your People Skills
Since this role is people-focused, be ready to demonstrate your customer-first mindset. Think of examples where you've helped someone solve a tech issue or provided clear instructions to users with varying levels of technical understanding.
✨Prepare for Hands-On Scenarios
Expect practical questions or scenarios during the interview. Be prepared to explain how you would approach setting up devices or troubleshooting issues. Practising these scenarios beforehand can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or upcoming IT projects. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
