At a Glance
- Tasks: Train clients on our software and help them boost their business efficiency.
- Company: Join a fully remote team with a vibrant culture across 10 countries.
- Benefits: Enjoy a competitive salary, no overtime, and personal development courses.
- Why this job: Make a real impact by transforming businesses with innovative software solutions.
- Qualifications: 2+ years in ERP/WMS/TMS support and strong communication skills.
- Other info: Meet up quarterly for fun events in exciting locations!
The predicted salary is between 28800 - 48000 £ per year.
We are recruiting experienced Product Support Specialists with at least 2 years experience in supporting business enterprise software, experience with TMS, WMS, Microsoft Dynamics or similar is preferred.
The roles involves training and assisting our clients to use our world class enterprise software to transform their efficiency, service and profitability. Our software handles customer service, logistics, CRM, WMS, financials and business intelligence for our rapidly growing list of clients in 15+ countries.
All our people work from their home or coworking offices in 10 countries. We chat every day on Teams and meet up socially at least 4 times a year. This year in June we met in Budapest, Hungary, had a ski trip in Kitzbuhel, Austria in February, we will meet in Paris in September, at Christmas we all meet in Dublin,
We complement your work experience with in house and external courses – not necessarily related to your work but with a view to your personal and professional development.
What we offer
- A competitive salary
- An excellent working environment – for example, we don’t do overtime
- In house and external courses focused on your personal and professional development
- Fully remote working
- Quarterly company meetups
Roles
- Presenting training courses on aspects of our enterprise software
- Advising clients on how to use our software to improve their business
- Planning software rollouts with our clients’ management
- Working with our development teams to test and refine new facilities
- Analysing issues and proposing solutions
- Identifying improvements of benefit to our clients
- General support
Requirements
- Ability to work fluently in English
- 2+years experience of supporting an ERP, WMS, TMS or similar software
- B2B experience
- Good people and communication skills
- Bachelors degree
- Lifelong learner
- Attention to detail combined with imagination
- Practical approach to real world problems
Product Specialists employer: Azyra
Contact Detail:
Azyra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialists
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant webinars or local meetups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to product support. Role-play with a friend or use online resources to get comfortable. We want you to shine when discussing how you can help clients maximise their use of our software!
✨Tip Number 3
Showcase your skills through real-life examples. When chatting with potential employers, share specific instances where you’ve successfully trained clients or solved complex issues. We love hearing about your hands-on experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who are eager to grow with us!
We think you need these skills to ace Product Specialists
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with enterprise software, especially TMS, WMS, or Microsoft Dynamics. We want to see how your skills align with what we do, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about supporting clients and how you can help them transform their efficiency using our software. Keep it engaging and personal!
Show Off Your Communication Skills: Since the role involves training and advising clients, make sure to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of a successful client interaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Azyra
✨Know Your Software Inside Out
Make sure you’re well-versed in the enterprise software mentioned in the job description, like TMS, WMS, or Microsoft Dynamics. Brush up on how these systems improve efficiency and profitability for businesses, as you'll likely be asked to explain this during your interview.
✨Show Off Your Training Skills
Since the role involves presenting training courses, prepare to discuss any previous experience you have in training or teaching others. Think of specific examples where you successfully helped someone understand a complex topic or software.
✨Demonstrate Problem-Solving Abilities
Be ready to share examples of how you've analysed issues and proposed solutions in past roles. This could involve discussing a time when you identified a problem with software and how you went about resolving it, showcasing your practical approach.
✨Emphasise Your Communication Skills
Good people and communication skills are crucial for this role. Prepare to talk about how you’ve effectively communicated with clients or team members in the past, especially in a remote working environment. Highlight any experiences that showcase your ability to build relationships and convey information clearly.