Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide expert technical support and manage client systems for optimal performance.
- Company: Leading IT solutions provider known for technical excellence and customer support.
- Benefits: Competitive salary, opportunities for travel, and professional growth.
- Why this job: Join a dynamic team and make a real impact in diverse client environments.
- Qualifications: 5+ years of 3rd line support experience and strong Microsoft tech skills.
- Other info: Fast-paced environment with opportunities for career advancement.
Location: London (with travel to client sites and training venues)
Salary: £35,000 – £43,000 (DOE)
About the Company
Aztrum Recruitment is proud to be working with a leading IT solutions provider that delivers comprehensive technology services to small and medium-sized businesses. Recognised for their technical excellence, forward-thinking solutions, and outstanding customer support, this organisation provides end-to-end IT services — covering everything from network security and cloud infrastructure to multi-site system management and email environments. Their expert team of technical specialists partners closely with clients to deliver proactive support, complex project implementations, and strategic consultancy designed to drive business success.
The Opportunity
As part of ongoing growth, our client is seeking an experienced Technical Consultant to join their expanding team. In this role, you’ll deliver advanced technical support and infrastructure management across diverse client environments. You’ll ensure systems are secure, reliable, and optimised for peak performance — taking ownership of projects that enhance stability, scalability, and efficiency. Acting as a senior escalation point, you’ll troubleshoot complex issues, collaborate with vendors and partners, and maintain thorough documentation to support a culture of technical excellence.
Key Responsibilities
- Provide expert 3rd line technical support via phone, email, and remote tools.
- Proactively monitor, maintain, and troubleshoot client systems using advanced management platforms.
- Administer and optimise network and server infrastructure, including Active Directory, Entra, LAN/WAN, and hosted Exchange.
- Design, deliver, and document infrastructure upgrades and performance improvements.
- Liaise with third-party vendors to resolve complex technical problems.
- Produce clear and accurate technical documentation and detailed client reports.
About You
You’re a proactive, solutions-focused IT professional who thrives in a fast-paced MSP environment. You’re comfortable balancing multiple priorities while maintaining exceptional service delivery and client satisfaction. Collaborative by nature but confident working independently, you take pride in solving challenges, communicating clearly, and delivering tangible results that make a difference.
Skills & Experience
- Minimum 5 years’ experience providing 3rd line technical support (ideally within an MSP).
- Strong expertise in Microsoft technologies — Windows Desktop, Server, Office 365, Azure, Entra.
- In-depth understanding of Active Directory, DNS, DHCP, Exchange, and major cloud platforms (Azure, AWS).
- Hands-on experience with virtualisation tools such as Hyper-V or VMware.
- Sound knowledge of LAN/WAN/Wi-Fi, server hardware, storage, and backup/recovery systems.
- Strong grasp of IT security, data protection, and endpoint management.
- Experience with Veeam, Datto, and SharePoint is advantageous.
Qualifications
Minimum of five GCSEs and two A Levels (or equivalent). Microsoft MCSA or similar professional IT certifications preferred.
How to Apply
If you’re ready to take the next step in your technical career, we’d love to hear from you. Send your CV to (url removed)
Technical Consultant employer: Aztrum
Contact Detail:
Aztrum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or local events where you can connect with other IT professionals. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Consultant role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements in technical support. This gives potential employers a tangible look at what you can bring to the table, especially when applying through our website.
✨Tip Number 3
Prepare for those interviews! Research common technical questions related to Microsoft technologies and be ready to demonstrate your problem-solving skills. We recommend practicing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism, which is key in the tech world.
We think you need these skills to ace Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 3rd line support experience and any relevant Microsoft technologies you've worked with. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Consultant role. Share specific examples of how you've tackled complex technical issues and delivered results in previous roles.
Showcase Your Technical Skills: Don’t just list your skills; demonstrate them! Include details about your hands-on experience with tools like Hyper-V, VMware, and cloud platforms. We love seeing how you’ve applied your knowledge in real-world scenarios.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aztrum
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft technologies and cloud platforms. Be ready to discuss your experience with Active Directory, DNS, and any virtualisation tools you've used. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of complex issues you've resolved in previous roles. Think about times when you had to troubleshoot under pressure or collaborate with vendors. This will demonstrate your proactive approach and ability to handle challenges, which is crucial for a Technical Consultant.
✨Communicate Clearly
Since you'll be liaising with clients and third-party vendors, practice explaining technical concepts in simple terms. During the interview, focus on clear communication to convey your ideas effectively. This will highlight your ability to maintain exceptional service delivery and client satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's projects, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
