At a Glance
- Tasks: Manage client relationships and drive growth in IT services.
- Company: Rapidly growing tech solutions provider with a customer-first approach.
- Benefits: Competitive salary, uncapped commission, and clear progression opportunities.
- Other info: Supportive environment with excellent career growth potential.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience in account management within IT services and strong communication skills.
We are currently partnering with a rapidly growing UK-based technology solutions provider that specialises in delivering business-focused IT services to organisations across multiple sectors. Their service offering includes managed IT support, cyber security, cloud solutions, infrastructure, networking, backup and disaster recovery, and strategic IT consultancy.
Known for their customer-first approach and strong technical expertise, the business supports clients with digital transformation initiatives, operational resilience, and long-term IT strategy. Due to continued growth, they are looking to appoint an experienced Account Manager to take ownership of an established portfolio of clients while identifying opportunities for further account development and revenue growth.
This is an excellent opportunity for a commercially driven Account Manager with experience within the IT services or MSP sector who enjoys building long-term relationships and delivering value-led technology solutions. You will act as a trusted advisor to a portfolio of business customers, ensuring their technology solutions continue to align with their evolving business requirements. Working alongside internal technical teams, you will support clients across managed services, cloud, cyber security, infrastructure, and support solutions.
Key Responsibilities- Manage and develop relationships across an existing client base
- Identify and drive upsell and cross-sell opportunities across IT services
- Conduct regular service and account reviews to maintain high levels of customer satisfaction
- Act as the primary point of contact for clients, delivering a proactive and seamless service experience
- Collaborate with internal technical teams to deliver tailored technology solutions
- Contribute to overall business growth through strategic account development
- Proven experience within an Account Management role in IT services, MSP, or technology solutions
- Strong understanding of managed IT services, cloud technologies, and cyber security
- Commercially astute with a track record of growing accounts and generating revenue
- Excellent communication and stakeholder management skills
- Organised and capable of managing multiple accounts strategically
- Self-motivated with a proactive and results-driven mindset
- £35,000–£55,000 basic salary
- Uncapped commission structure
- Office-based role in Manchester
- Clear progression opportunities within a high-growth organisation
- Supportive and collaborative working environment
- Competitive benefits package
Send a CV to (url removed)
Senior Account Manager – Managed IT Services in Manchester employer: Aztrum
Join a dynamic and rapidly growing technology solutions provider in Manchester, where your role as a Senior Account Manager will be pivotal in driving client success and business growth. With a strong emphasis on employee development, a supportive work culture, and an uncapped commission structure, this company offers a rewarding environment for those looking to make a meaningful impact in the IT services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager – Managed IT Services in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Aztrum values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Aztrum might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Aztrum!
✨Direct Apply to Aztrum
Let's not forget to apply directly through the Aztrum website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Account Manager – Managed IT Services in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Aztrum.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Aztrum. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Aztrum
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
