At a Glance
- Tasks: Manage and grow client accounts while identifying new business opportunities.
- Company: Rapidly growing IT solutions provider with a strong reputation.
- Benefits: £30,000-£35,000 salary, uncapped commission, and competitive benefits.
- Other info: Exciting career progression opportunities in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience in account management within Managed IT Services or IT solutions.
Leicester £30,000–£35,000 Basic + Uncapped Commission + Benefits
We are recruiting on behalf of a well-established and rapidly growing IT solutions provider with offices across the UK. For almost two decades, they have built a strong reputation for delivering high-quality managed IT services, infrastructure solutions, cyber security, cloud technologies, professional services, procurement, and ongoing technical support to organisations of all sizes across both the private and public sectors.
Due to continued expansion, they are looking to appoint an experienced Senior Account Manager to manage and develop an established portfolio of clients while identifying new opportunities to grow existing accounts and maximise revenue.
The Role
This is an exciting opportunity for an ambitious Account Manager with experience within the Managed Services (MSP) or wider IT solutions sector. As a trusted advisor, you will build long-term customer relationships, gaining a thorough understanding of each client's business and technology objectives. Working closely with internal technical and professional services teams, you will recommend tailored solutions across managed services, cloud, cyber security, infrastructure, storage, software licensing, networking, and IT support.
Key Responsibilities
- Manage and grow an established portfolio of business clients.
- Develop trusted relationships with key stakeholders and decision-makers.
- Identify opportunities to upsell and cross-sell the company's extensive portfolio of IT solutions and services.
- Conduct regular account reviews, ensuring customers continue to receive maximum value from their technology investments.
- Collaborate with pre-sales, technical consultants and project delivery teams to deliver tailored IT solutions.
- Generate quotations, manage sales opportunities and support customers through the full sales lifecycle.
- Maintain accurate pipeline and account information using the CRM system.
- Contribute to overall business growth by developing strategic account plans and identifying new opportunities.
About You
- Previous experience in an Account Management or Senior Account Management role within Managed IT Services, an MSP, or the IT solutions sector.
- Strong understanding of managed services, cloud solutions, cyber security, infrastructure, hardware, software licensing, or professional IT services.
- A consultative sales approach with the ability to understand business challenges and recommend appropriate technology solutions.
- Proven success in growing customer accounts and delivering against revenue targets.
- Excellent communication, presentation and relationship-building skills.
- Highly organised with the ability to manage multiple client accounts effectively.
- Self-motivated, commercially driven and passionate about delivering outstanding customer service.
What's On Offer
- £30,000–£35,000 basic salary
- Uncapped commission structure
- Office-based role in Leicester
- Genuine opportunities for career progression within a growing technology business
- Supportive, collaborative and customer-focused working environment
- Competitive benefits package
Interested? Send your CV to today for immediate consideration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager – Managed IT Services in Leicester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Aztrum values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Aztrum might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Aztrum!
✨Direct Apply to Aztrum
Let's not forget to apply directly through the Aztrum website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Account Manager – Managed IT Services in Leicester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Aztrum.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Aztrum. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Aztrum
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
