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For Companies At a Glance
- Tasks: Manage client relationships and identify growth opportunities in IT services.
- Company: Fast-growing Managed Service Provider with a customer-first approach.
- Benefits: Competitive salary, uncapped commission, hybrid work, and career progression.
- Other info: Supportive team environment with excellent growth potential.
- Why this job: Join a respected company and make a real impact in the IT services market.
- Qualifications: Experience in Account Management within IT services and strong communication skills.
Leicester (Hybrid) £25,000–£35,000 Basic + Uncapped Commission + Benefits
We’re working with a well-established and fast-growing Managed Service Provider delivering tailored IT solutions to businesses across the UK. With expertise spanning managed IT support, cyber security, cloud infrastructure, backup, software licensing, hardware procurement, virtualisation, networking, and professional IT services, they are recognised for their customer-first approach, technical excellence, and long-term client partnerships.
Due to continued growth, they are looking to appoint an experienced Account Manager to join their Leicester office and play a key role in developing and nurturing existing client relationships.
The Role:
This is an excellent opportunity for a commercially driven Account Manager to manage an established portfolio of business clients, ensuring exceptional service delivery while identifying opportunities to grow revenue across managed services, cyber security, cloud solutions, and wider IT infrastructure services. You’ll act as the trusted point of contact for customers, building strong long-term partnerships and working closely with internal technical teams to deliver strategic, value-led solutions.
Key Responsibilities
- Manage and develop relationships with existing business clients across a varied portfolio
- Identify upsell and cross-sell opportunities across managed IT support, cyber security, cloud services, backup, infrastructure, and software solutions
- Conduct regular account reviews to ensure high levels of customer satisfaction, retention, and service excellence
- Act as the main point of contact for client accounts, ensuring a smooth and proactive customer experience
- Collaborate with internal technical and delivery teams to provide tailored business solutions
- Support wider business growth through strategic account development and commercial awareness
What We’re Looking For
- Proven experience in Account Management within an MSP, IT services, or technology solutions environment
- Strong understanding of managed IT services, cloud solutions, and cyber security offerings
- Excellent commercial awareness with the ability to identify and convert sales opportunities
- Strong communication, relationship-building, and stakeholder management skills
- Ability to manage multiple client accounts strategically and effectively
- Self-motivated, proactive, and results-driven approach
What’s On Offer
- £25,000–£35,000 basic salary
- Uncapped commission structure
- Hybrid working model based around Leicester
- Clear progression opportunities within a growing and respected organisation
- Supportive and collaborative team environment
- Comprehensive benefits package
This is a fantastic opportunity to join a business with a strong reputation in the IT services market and genuine long-term career progression for ambitious sales professionals.
Send your CV to or call Kylie on (phone number removed)
Account Manager – Managed IT Services in Leicester employer: Aztrum
Contact Detail:
Aztrum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Managed IT Services in Leicester
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups to connect with potential employers and other professionals. Remember, it’s all about who you know, so don’t be shy!
✨Tip Number 2
Leverage social media, especially LinkedIn. Update your profile to reflect your skills in account management and IT services, and engage with posts from companies you’re interested in. It’s a great way to get noticed!
✨Tip Number 3
Prepare for interviews by researching the company and its services. Be ready to discuss how your experience aligns with their needs, especially in managed IT services and client relationship management.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Account Manager – Managed IT Services in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your experience in managed IT services and any relevant achievements to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how your background aligns with our customer-first approach. Keep it engaging and personal!
Showcase Your Communication Skills: As an Account Manager, strong communication is key. In your application, demonstrate your ability to build relationships and manage stakeholders effectively. We want to see how you connect with clients!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Aztrum
✨Know Your Stuff
Make sure you brush up on your knowledge of managed IT services, cloud solutions, and cyber security. The company is looking for someone who understands these areas well, so be ready to discuss how you've applied this knowledge in previous roles.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples of how you've successfully nurtured client relationships in the past. Think about specific instances where you turned a challenging situation into a positive outcome.
✨Be Ready to Discuss Growth Opportunities
The role involves identifying upsell and cross-sell opportunities. Come prepared with ideas on how you could help grow their existing client accounts. This shows you're proactive and have a commercial mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their approach to customer satisfaction or how they measure success in account management. This demonstrates your genuine interest in the role and the company.