At a Glance
- Tasks: Manage client accounts and identify opportunities for IT solutions.
- Company: Join a growing Managed Service Provider known for its people-first culture.
- Benefits: Competitive salary, uncapped commission, and clear career progression.
- Other info: Enjoy ongoing training in a supportive and collaborative environment.
- Why this job: Make a real impact by helping businesses optimise their technology investments.
- Qualifications: Experience in IT sales or account management is preferred.
Aztrum Recruitment is partnering with a successful and expanding Managed Service Provider that delivers tailored IT, cyber security, cloud and telecoms solutions to businesses across Scotland. Known for its people-first approach and exceptional customer service, the business has built long-term partnerships by delivering proactive technology solutions that help organisations operate securely and efficiently.
Due to continued growth, they are looking for an enthusiastic Account Manager to join their Glasgow team. This is an excellent opportunity for someone with IT sales or MSP experience who enjoys building relationships, identifying opportunities and helping customers get the most from their technology investments.
The Role
As an Account Manager, you will manage a portfolio of existing customers while identifying opportunities to grow accounts through additional IT services and solutions. You will work closely with technical specialists to ensure clients receive outstanding service while developing long-term, trusted partnerships.
Key Responsibilities
- Manage and develop relationships with an existing portfolio of business customers.
- Identify opportunities to upsell and cross-sell managed IT, cyber security, cloud and telecom solutions.
- Conduct regular customer reviews to understand business needs and future plans.
- Prepare quotations, proposals and commercial agreements.
- Work closely with technical and service delivery teams to ensure excellent customer experiences.
- Consistently achieve and exceed sales and revenue targets.
- Maintain accurate records within the CRM system.
What We’re Looking For
- Previous experience in an Account Manager, IT Sales or Business Development role.
- Experience within a Managed Service Provider (MSP), IT reseller or technology solutions business is highly desirable.
- Excellent communication and relationship-building skills.
- Commercially driven with a consultative sales approach.
- Strong organisational skills and the ability to manage multiple client accounts.
- Full UK driving licence preferred.
What’s on Offer
- £30,000 – £35,000 basic salary
- Uncapped commission structure
- Clear career progression opportunities
- Ongoing training and professional development
- Supportive and collaborative working environment
- Opportunity to join a growing technology business with an excellent reputation for customer service and long-term client partnerships.
Interested? Call (phone number removed) or email your CV to (url removed).
Account Manager – Managed IT Services in Glasgow employer: Aztrum
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StudySmarter Expert Advice🤫
We think this is how you could land Account Manager – Managed IT Services in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Aztrum values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Aztrum might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Aztrum!
✨Direct Apply to Aztrum
Let's not forget to apply directly through the Aztrum website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Account Manager – Managed IT Services in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Aztrum.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Aztrum. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Aztrum
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
