At a Glance
- Tasks: Manage customer accounts and build strong relationships while identifying growth opportunities.
- Company: Dynamic IT solutions company in Glasgow with a focus on innovation.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Other info: Exciting opportunities for professional growth in a fast-paced sector.
- Why this job: Join a growing team and make an impact in the tech industry.
- Qualifications: Experience in account management and a passion for technology.
We are working with a growing and highly technical IT solutions and managed services business that is looking for an ambitious Account Manager to join its Glasgow team. The business works with organisations across a range of sectors, delivering solutions spanning managed IT services, data centre transformation, networking and security, workforce transformation, data protection and cyber recovery.
This is an excellent opportunity for a commercially minded Account Manager who enjoys building strong customer relationships, identifying opportunities and working closely with technical teams to deliver the right solutions.
The Role
As an Account Manager, you will be responsible for managing and developing a portfolio of customers while identifying opportunities to increase revenue and strengthen long-term relationships. You will act as a trusted point of contact for your customers, understanding their business challenges and working with internal technical specialists to recommend appropriate IT solutions and services.
Key Responsibilities
- Manage and develop existing customer accounts
- Build strong, long-term relationships with key decision-makers
- Identify opportunities for account growth, upselling and cross-selling
- Understand customers' business and technology requirements
- Generate new opportunities within existing accounts
- Work closely with technical and professional services teams to develop solutions
- Prepare and deliver commercial proposals and presentations
- Manage the sales process from initial opportunity through to close
- Maintain accurate CRM records and sales forecasts
- Meet and exceed agreed revenue and margin targets
- Keep up to date with developments across the IT infrastructure, cloud, networking and cybersecurity landscape
About You
We are looking for someone who is commercially driven, confident speaking with customers and genuinely interested in technology. You will ideally have:
- Previous experience in an Account Management or similar sales role
- Experience within IT, technology, managed services, infrastructure or a related sector
- A proven track record of developing and retaining customer accounts
- Experience identifying and closing additional sales opportunities
- Strong communication and relationship-building skills
- A consultative approach to selling
- Excellent commercial awareness and negotiation skills
- The ability to work collaboratively with technical teams
- A motivated, target-driven and proactive approach
Apply Contact Kylie (phone number removed) (url removed)
Account Manager – IT Solutions in Glasgow employer: Aztrum
Aztrum is an excellent employer for aspiring environmental professionals, offering a vibrant work culture in the picturesque city of Bath. With a strong focus on employee growth, you will have access to professional development opportunities and a supportive team environment that encourages collaboration and innovation. Join us to make a meaningful impact on air quality standards while enjoying a competitive salary and comprehensive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager – IT Solutions in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Aztrum values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Aztrum might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Aztrum!
✨Direct Apply to Aztrum
Let's not forget to apply directly through the Aztrum website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Account Manager – IT Solutions in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Aztrum.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Aztrum. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Aztrum
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
