At a Glance
- Tasks: Manage and grow client relationships while identifying new business opportunities.
- Company: Reputable Managed Service Provider known for exceptional customer service.
- Benefits: Competitive salary, uncapped commission, hybrid work, and career development.
- Other info: Supportive culture with clear progression opportunities.
- Why this job: Join a dynamic team and make a real impact in the IT sector.
- Qualifications: Experience in Account Management within IT services and strong communication skills.
We’re recruiting on behalf of a growing and highly regarded Managed Service Provider that delivers tailored IT solutions to businesses across the UK. Specialising in managed IT support, cyber security, cloud services, and infrastructure, the company has built an excellent reputation for delivering exceptional customer service and long-term client partnerships.
Due to continued growth, they’re now looking for an Account Manager to join their Chester team, managing an established portfolio of existing clients — meaning there’s no need to bring your own accounts or contacts. Instead, you’ll focus on strengthening client relationships, driving account growth, and identifying new business opportunities within a warm and engaged customer base.
The Role
This is an excellent opportunity for a commercially driven Account Manager who enjoys building strong customer relationships while spotting opportunities to grow accounts. You’ll take ownership of existing client accounts, ensuring outstanding service delivery while identifying upsell and cross-sell opportunities across cloud, cyber security, infrastructure, and managed IT solutions.
Working closely with internal technical teams, you’ll act as a trusted advisor to customers and help deliver tailored technology solutions that add real business value.
Key Responsibilities
- Manage and grow relationships across an existing portfolio of client accounts
- Identify and convert upsell and cross-sell opportunities across IT solutions
- Conduct regular account reviews to maintain customer satisfaction and retention
- Act as the main point of contact for clients, delivering a high-quality customer experience
- Collaborate with technical teams to provide solutions aligned to customer requirements
- Support company growth through proactive account development and new business generation
What We’re Looking For
- Previous experience in Account Management within MSP, IT services, or technology environments
- Strong understanding of managed IT services, cloud, and cyber security solutions
- Commercial mindset with the ability to identify revenue opportunities
- Excellent communication and relationship-building skills
- Ability to manage multiple client accounts strategically
- Motivated, proactive, and target-driven attitude
What’s on Offer
- £25,000–£35,000 base salary
- Uncapped commission structure
- Hybrid working in Chester
- Clear progression and career development opportunities
- Supportive and collaborative team culture
- Comprehensive benefits package
To apply, send your CV to (url removed) or call (phone number removed) to speak with Kylie.
Account Manager – Managed IT Services in Chester employer: Aztrum
Join a dynamic and supportive team at a leading Managed Service Provider in Chester, where your role as an Account Manager will be pivotal in nurturing client relationships and driving account growth. With a hybrid working model, uncapped commission, and clear pathways for career progression, this company not only values your contributions but also invests in your professional development, making it an excellent employer for those seeking meaningful and rewarding work in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager – Managed IT Services in Chester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing client accounts and driving growth. Use real examples to demonstrate how you've added value in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like the one we're recruiting for, and express your interest. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Account Manager – Managed IT Services in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager in Managed IT Services. Highlight your experience in account management and any relevant IT solutions you've worked with. We want to see how you can bring value to our team!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you’ve grown accounts or improved customer satisfaction in previous roles. This will help us see your potential impact at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about managed IT services and how your skills align with our needs. We love seeing genuine enthusiasm for the role and our company!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Aztrum
✨Know Your Stuff
Make sure you brush up on your knowledge of managed IT services, cloud solutions, and cyber security. The company is looking for someone who understands these areas well, so be ready to discuss how you've used this knowledge in past roles.
✨Showcase Your Relationship Skills
Since the role focuses on managing client relationships, prepare examples that highlight your ability to build and maintain strong connections. Think about times when you turned a challenging situation into a positive outcome for a client.
✨Be Proactive About Growth
The company values a commercial mindset, so come prepared with ideas on how you could identify upsell and cross-sell opportunities within their existing client base. This shows you're not just reactive but also strategic in your approach.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to client management and their growth strategy. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
