At a Glance
- Tasks: Manage client accounts and drive growth through strong relationships and tailored IT solutions.
- Company: Respected Managed Service Provider with a focus on exceptional customer service.
- Benefits: Competitive salary, uncapped commission, hybrid work, and career progression.
- Other info: Supportive environment with opportunities for professional development.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience in account management and understanding of IT services and cloud technologies.
We’re recruiting on behalf of a growing and highly respected Managed Service Provider that delivers tailored IT solutions to businesses across the UK. With expertise spanning managed IT support, cyber security, cloud services, and infrastructure, they have built a strong reputation for exceptional customer service and long-term client partnerships.
Due to continued growth, they are looking for an Account Manager to join their Brighton team and take ownership of an established client portfolio. There is no requirement to bring existing accounts or contacts, as you’ll inherit a warm client base and focus on strengthening relationships, driving account growth, and identifying new business opportunities.
The Role
This is an excellent opportunity for a commercially focused Account Manager who enjoys building strong client relationships while uncovering opportunities to expand existing accounts. You’ll work closely with customers to understand their business needs, ensuring they receive maximum value from a broad portfolio of managed IT, cloud, cyber security, and infrastructure solutions. Partnering with internal technical teams, you’ll act as a trusted advisor, helping clients navigate their technology requirements and supporting their long-term business objectives.
Key Responsibilities
- Manage and develop relationships across an existing portfolio of client accounts
- Identify and convert upsell and cross-sell opportunities across managed IT, cloud, cyber security, and infrastructure solutions
- Conduct regular account reviews to ensure customer satisfaction, retention, and growth
- Serve as the primary point of contact for clients, delivering an outstanding customer experience
- Collaborate with technical and delivery teams to provide tailored technology solutions
- Support company growth through proactive account development and new business generation
What We’re Looking For
- Experience in Account Management within an MSP, IT services, or technology environment
- Strong understanding of managed IT services, cloud technologies, and cyber security solutions
- Commercially minded with the ability to identify and develop revenue opportunities
- Excellent communication, negotiation, and relationship-building skills
- Ability to manage multiple client accounts strategically and effectively
- Self-motivated, proactive, and target-driven approach
What’s on Offer
- £35,000–£45,000 base salary
- Uncapped commission structure
- Hybrid working in Brighton
- Clear career progression and professional development opportunities
- Supportive and collaborative working environment
- Comprehensive benefits package
To apply, send your CV to Kylie Richards at Aztrum or call (phone number removed).
Account Manager – Managed IT Services in Brighton employer: Aztrum
Join a dynamic and respected Managed Service Provider in Brighton, where you'll thrive in a supportive and collaborative environment that prioritises employee growth and development. With a clear path for career progression and the opportunity to work with a warm client base, you will enjoy uncapped commission and a comprehensive benefits package, making this an excellent place for Account Managers looking to make a meaningful impact in the IT services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager – Managed IT Services in Brighton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager gig.
✨Tip Number 2
Be ready to showcase your skills! When you get that interview, come prepared with examples of how you've built strong client relationships and driven account growth. Show them you’re the perfect fit for managing their existing portfolio.
✨Tip Number 3
Research the company inside out! Understand their services, values, and recent achievements. This will not only help you in interviews but also show your genuine interest in becoming part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Account Manager – Managed IT Services in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager in Managed IT Services. Highlight your experience with client relationships and any relevant tech knowledge, as this will show us you understand what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've driven account growth or improved customer satisfaction in previous roles. Numbers and results can really make you stand out.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Keep it conversational but professional, and let your personality come through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Aztrum
✨Know Your Stuff
Make sure you brush up on your knowledge of managed IT services, cloud technologies, and cyber security solutions. The company is looking for someone who understands these areas well, so be prepared to discuss how they can benefit clients.
✨Showcase Your Relationship Skills
Since the role focuses heavily on building strong client relationships, think of examples from your past experiences where you've successfully managed accounts or developed client partnerships. Be ready to share how you’ve turned challenges into opportunities.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like upselling or managing client expectations. Practise your responses to demonstrate your strategic thinking and problem-solving skills in a client-focused context.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's approach to client management or their growth strategy. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
