At a Glance
- Tasks: Travel to client sites, solve tech issues, and lead installations across Southern England.
- Company: Aztech IT Solutions, a forward-thinking managed service provider with a supportive culture.
- Benefits: Competitive salary, funded training, travel expenses covered, and real career progression.
- Other info: Join a founder-led company focused on long-term growth and employee development.
- Why this job: Be the face of tech solutions, making a real impact while enjoying your work.
- Qualifications: Experience in MSP environments, strong tech skills, and excellent people skills.
The predicted salary is between 30000 - 40000 € per year.
Aztech IT Solutions is a UK-founded managed service provider helping mid-market businesses (typically 50 to 2,500 employees) unlock growth through managed IT, cybersecurity, and AI transformation. With offices in Milton Keynes, Cape Town, and Manila, we support clients across the UK with proactive, expert service that turns IT from a cost centre into a genuine business advantage.
This is a full-time, field-based role for a Field Engineer covering our Southern UK client base, primarily across London, the Home Counties, the Thames Valley, and the surrounding regions. We're looking for the kind of engineer who'd rather be on the road solving real problems than tied to a desk, and who clients end up asking for by name. You’ll be the face of Aztech for our Southern clients, handling the hands-on technical work that can’t be done remotely: project deployments, client onboardings, infrastructure installs, and the trickier escalations from our service desk.
What you’ll do:
- Travel to client sites across Southern England (London, the Home Counties, Thames Valley, and surrounding areas), with occasional travel further afield
- Lead new client onboardings, hardware installs, network configuration, end-user setup
- Diagnose and resolve issues across desktops, servers, networks, and cloud platforms, onsite and remotely
- Install, configure, and maintain firewalls, switches, access points, and end-user devices
- Support Microsoft 365, Azure, and Google Workspace tenants, migrations, configuration, and BAU
- Work alongside service desk and project teams to deliver on time and to a high standard
- Maintain accurate documentation in ConnectWise PSA and our IT documentation platform
- Represent Aztech professionally at every visit; clients judge us by how you show up
Qualifications:
- Based in or around Southern England (London, the Home Counties, Thames Valley, Hertfordshire, Bedfordshire, Buckinghamshire, or surrounding areas), this is essential for sensible travel times to client sites
- Proven MSP experience supporting multiple clients in a service provider environment
- Full UK driving licence and own vehicle (mileage and travel expenses fully covered)
- Strong Microsoft 365 administration, Exchange Online, SharePoint, Teams, OneDrive
- Hands-on Windows 10/11 deployment, troubleshooting, and Group Policy
- Networking fundamentals, VLANs, routing, VPNs, DNS, DHCP, firewall configuration
- Experience with endpoint protection and device management tools (Intune, etc.)
- Excellent interpersonal skills, able to explain technical concepts to non-technical users
- Self-motivated, able to work autonomously onsite without supervision
- ConnectWise PSA experience
- Exposure to AI tools in the workplace, Microsoft Copilot, Claude, ChatGPT
- Enterprise Voice/unified comms experience, Teams Phone, 3CX
What we offer:
- Competitive salary depending on experience, plus mileage and travel expenses
- Funded training and certification pathway, genuine investment in your development
- Modern central Milton Keynes HQ when you need to be in, with free parking
- Real progression opportunities in a fast-growing company
- Company pension, standard benefits, and a supportive team culture
- Founder-led business that thinks in years, not quarters
Field Support Technician - UK South in Milton Keynes employer: Aztech IT Solutions
Aztech IT Solutions is an exceptional employer that prioritises employee growth and development, offering funded training and a clear progression pathway within a supportive team culture. With a founder-led approach and a focus on long-term success, employees enjoy a dynamic work environment where they can thrive while making a real impact for clients across Southern England. The modern Milton Keynes headquarters provides a collaborative space, complemented by competitive salaries and comprehensive benefits, making it an ideal place for Field Support Technicians to excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Technician - UK South in Milton Keynes
✨Tip Number 1
Get to know the company inside out before your interview. Research Aztech IT Solutions, their values, and what they do. This way, you can show them you're genuinely interested and ready to be part of their mission to turn IT into a business advantage.
✨Tip Number 2
Practice your technical skills and be prepared to discuss real-world scenarios. As a Field Support Technician, you'll need to demonstrate your problem-solving abilities on the spot, so brush up on your troubleshooting techniques and be ready to share examples from your past experiences.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips that could help you stand out during the hiring process.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're serious about joining Aztech and makes it easier for us to track your application. Plus, you’ll get updates directly from us, keeping you in the loop!
We think you need these skills to ace Field Support Technician - UK South in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let your enthusiasm for technology shine through! We love seeing candidates who are genuinely excited about solving problems and helping clients. Share any relevant experiences that highlight your passion for the MSP world.
Tailor Your Application:Make sure to customise your application to fit the Field Support Technician role. Highlight your experience with Microsoft 365, networking fundamentals, and any hands-on technical work you've done. This shows us you understand what we're looking for!
Be Personable:Since you'll be the face of Aztech for our clients, it's important to convey your excellent interpersonal skills in your application. Use a friendly tone and share examples of how you've successfully communicated technical concepts to non-technical users.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Aztech IT Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365, networking fundamentals, and the tools mentioned in the job description. Be ready to discuss your hands-on experience with installations and troubleshooting, as this role is all about solving real problems on-site.
✨Show Off Your People Skills
Since you'll be the face of Aztech for clients, it's crucial to demonstrate your interpersonal skills during the interview. Prepare examples of how you've effectively communicated technical concepts to non-technical users and how you've built relationships with clients in previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Think about past experiences where you had to diagnose and resolve issues quickly. Practising these scenarios can help you articulate your thought process and show how you handle pressure.
✨Research Aztech's Culture
Familiarise yourself with Aztech's values and culture, particularly their focus on continuous improvement and client relationships. Showing that you align with their mindset of getting '1% better every week' will demonstrate your commitment to personal and professional growth.
