At a Glance
- Tasks: Travel to client sites, solve tech issues, and lead installations across Northern England.
- Company: Aztech IT Solutions, a dynamic managed service provider with a focus on growth and innovation.
- Benefits: Competitive salary, funded training, travel expenses covered, and real career progression.
- Other info: Join a supportive team in a founder-led company that values long-term growth.
- Why this job: Be the face of tech solutions, making a real impact while enjoying the freedom of the road.
- Qualifications: Experience in MSP environments, strong tech skills, and excellent interpersonal abilities.
The predicted salary is between 30000 - 40000 € per year.
Aztech IT Solutions is a UK-founded managed service provider helping mid-market businesses (typically 50 to 2,500 employees) unlock growth through managed IT, cybersecurity, and AI transformation. With offices in Milton Keynes, Cape Town, and Manila, we support clients across the UK with proactive, expert service that turns IT from a cost centre into a genuine business advantage.
This is a full-time, field-based role for a Field Engineer covering our Northern UK client base, primarily across Manchester, Leeds, Liverpool, Sheffield, and the surrounding regions. We're looking for the kind of engineer who'd rather be on the road solving real problems than tied to a desk, and who clients end up asking for by name.
What you'll do:
- Travel to client sites across the North of England (Manchester, Leeds, Liverpool, Sheffield, and surrounding areas), with occasional travel further afield
- Lead new client onboardings, hardware installs, network configuration, end-user setup
- Diagnose and resolve issues across desktops, servers, networks, and cloud platforms, onsite and remotely
- Install, configure, and maintain firewalls, switches, access points, and end-user devices
- Support Microsoft 365, Azure, and Google Workspace tenants, migrations, configuration, and BAU
- Work alongside service desk and project teams to deliver on time and to a high standard
- Maintain accurate documentation in ConnectWise PSA and our IT documentation platform
- Represent Aztech professionally at every visit, clients judge us by how you show up
Qualifications:
- Based in or around the North of England (Manchester, Leeds, Liverpool, Sheffield, or surrounding areas), this is essential for sensible travel times to client sites
- Proven MSP experience supporting multiple clients in a service provider environment
- Full UK driving licence and own vehicle (mileage and travel expenses fully covered)
- Strong Microsoft 365 administration, Exchange Online, SharePoint, Teams, OneDrive
- Hands-on Windows 10/11 deployment, troubleshooting, and Group Policy
- Networking fundamentals, VLANs, routing, VPNs, DNS, DHCP, firewall configuration
- Experience with endpoint protection and device management tools (Intune, etc.)
- Excellent interpersonal skills, able to explain technical concepts to non-technical users
- Self-motivated, able to work autonomously onsite without supervision
- ConnectWise PSA experience
- Exposure to AI tools in the workplace, Microsoft Copilot, Claude, ChatGPT Enterprise
- Voice/unified comms experience, Teams Phone, 3CX
What we offer:
- Competitive salary depending on experience, plus mileage and travel expenses
- Funded training and certification pathway, genuine investment in your development
- Real progression opportunities in a fast-growing company
- Company pension, standard benefits, and a supportive team culture
- Founder-led business that thinks in years, not quarters
Field Support Technician in Milton Keynes employer: Aztech IT Solutions
Aztech IT Solutions is an exceptional employer for Field Support Technicians, offering a dynamic work environment where engineers can thrive on the road, solving real problems for clients across Northern England. With a strong focus on employee development through funded training and genuine progression opportunities, our supportive team culture ensures that every member feels valued and empowered. As a privately owned, founder-led company, we prioritise long-term growth and foster a workplace where good engineers enjoy their work and are recognised for their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Technician in Milton Keynes
✨Tip Number 1
Get to know the company inside out before your interview. Research Aztech IT Solutions, their values, and what they do. This way, you can show them you're genuinely interested and ready to be the face of their brand.
✨Tip Number 2
Practice your technical skills and be ready to demonstrate them. Since this role is hands-on, think about how you can showcase your experience with Microsoft 365, networking, and troubleshooting during the interview.
✨Tip Number 3
Don’t underestimate the power of soft skills! Be prepared to discuss how you handle client interactions and explain complex tech concepts to non-techies. Aztech values engineers who can connect with clients just as much as they value technical prowess.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're serious about joining us at Aztech and makes it easier for us to keep track of your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Field Support Technician in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Field Support Technician role. Highlight your MSP experience and any relevant technical skills, like Microsoft 365 or networking fundamentals. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about the role and how your experience aligns with our mission at Aztech. Let us know what makes you tick and why you'd love to be part of our journey.
Show Off Your Soft Skills:We’re not just looking for tech whizzes; we want people who can connect with clients too! Make sure to mention your excellent interpersonal skills and any experiences where you've explained complex tech to non-techies. It’s all about that client relationship!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aztech IT Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft 365, networking fundamentals, and any tools mentioned in the job description. Be ready to discuss your hands-on experience with installations and troubleshooting, as this role is all about solving real problems on-site.
✨Show Off Your People Skills
Since you'll be the face of Aztech for clients, it's crucial to demonstrate your interpersonal skills during the interview. Prepare examples of how you've effectively communicated technical concepts to non-technical users and how you've built relationships with clients in previous roles.
✨Be Ready for Scenario Questions
Expect to tackle scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to diagnose and resolve issues quickly, and be prepared to explain your thought process and the steps you took to achieve a successful outcome.
✨Research Aztech's Culture
Familiarise yourself with Aztech's values and culture, especially their focus on long-term thinking and continuous improvement. Show enthusiasm for their approach to client relationships and employee development, and think about how you can contribute to their goal of getting 1% better every week.
