Associate Director, Payments

Associate Director, Payments

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the Payments function, ensuring robust and scalable services for clients and stakeholders.
  • Company: Join a dynamic financial services firm focused on innovation and growth.
  • Benefits: Enjoy flexible working, generous holidays, and comprehensive health benefits.
  • Other info: Collaborative environment with opportunities for professional development and career growth.
  • Why this job: Make a real impact in the payments landscape while developing your leadership skills.
  • Qualifications: Experience in banking and international payment systems is essential.

The predicted salary is between 63000 - 77000 £ per year.

The purpose of this role is to lead the Payments function within the Banking Domain, ensuring it is robust, scalable and aligned to the Group's strategic growth ambitions. The role is responsible for delivering an outstanding payments service to clients and internal stakeholders, while strengthening operational resilience, governance, technology enablement and service performance across jurisdictions.

Key Role Responsibilities:

  • Lead and manage the end-to-end payments process, including the operating model, controls, configuration, performance management and continuous improvement.
  • Develop the future payments offering, ensuring it supports the Group's strategic growth, jurisdictional requirements and client service ambitions.
  • Provide leadership and subject matter expertise across international payment rails, cross-border processing, payment hub solutions and related banking infrastructure.
  • Support the selection, implementation and ongoing optimisation of SaaS treasury management systems and payment technologies.
  • Manage relationships with key banking and technology providers, including negotiations to improve commercial, operational and service outcomes.
  • Work closely with Risk, Compliance, Technology, Operations and client-facing teams to maintain a strong governance and control framework.
  • Implement contingency and resilience plans to minimise disruption and support continuity of critical payment services.
  • Build and maintain reporting, dashboards and management information to monitor performance, identify risks and drive service improvement.
  • Ensure departmental OKRs, service standards and control obligations are consistently met.

Skills, knowledge, expertise:

  • Significant banking experience, ideally gained in a multi-jurisdictional financial services, fund administration, corporate services or banking environment.
  • Extensive experience of international payment systems, cross-border processing, payment messaging standards and banking connectivity.
  • Practical experience of SaaS treasury management systems, payment hubs, payment workflow tools and related implementation or optimisation activity.
  • Strong understanding of the payments processing cycle, operational controls, reconciliation, exception management and client service requirements.
  • Sound knowledge of relevant laws, regulations, industry standards and common practices across payments and banking operations.
  • Strong ownership and accountability, with the judgement to make decisions and drive outcomes in a fast-moving environment.
  • Excellent relationship-building skills, with the ability to work effectively across the Banking Domain, Technology, Risk, Compliance, Operations and client-facing teams.
  • Experience leading high-quality operational service teams across multiple jurisdictions to support business growth and service excellence.
  • Understanding of the asset servicing environment and the jurisdictions in which Aztec operates.
  • A strong service delivery mindset, with the ability and desire to deliver exceptional client service at scale.
  • Solution-oriented critical thinking and strong problem-solving capability.
  • Excellent organisational skills, with the discipline to meet deadlines, prioritise effectively and allocate resources efficiently.
  • Excellent attention to detail and a strong control mindset.
  • Understanding of the Aztec Risk Framework, including AML, and a commitment to internal policies, procedures and jurisdictional regulatory requirements.
  • Strong people leadership and management skills, with the ability to recruit, motivate, develop and retain a high-performing Payments team.

We will provide relevant in-house training and support for professional development. You will need to be quick to learn new systems and confident building strong working relationships with colleagues, clients and external partners, as collaboration is central to how we deliver high-quality service.

We understand that everyone has different needs, and that's why our employee package includes a variety of benefits. In addition to a competitive salary, here are some examples of the benefits that we may offer for our permanent roles:

  • Discretionary bonus scheme
  • Flexible, hybrid working
  • Ability to work abroad for up to 3 weeks per annum
  • Generous holiday allowance
  • Pension scheme
  • Private medical insurance, including eye care
  • Life assurance (death in service and critical illness benefit)
  • Worldwide travel insurance
  • Health and wellbeing programmes

Associate Director, Payments employer: aztecgroup

Aztec Group is an exceptional employer that prioritises employee development through its comprehensive Trainee Fund Administrator programme, offering in-house training via the Aztec Academy. Located in Jersey, the company fosters a supportive work culture with a flexible hybrid working pattern, competitive salary, and benefits, making it an ideal place for motivated individuals seeking meaningful career growth in fund administration.

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Contact Details:

aztecgroup Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Associate Director, Payments

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

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Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like aztecgroup. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Associate Director, Payments

Payments Process Management
International Payment Systems
Cross-Border Processing
Payment Messaging Standards
SaaS Treasury Management Systems
Payment Hub Solutions
Operational Controls

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to aztecgroup.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on aztecgroup's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at aztecgroup

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with aztecgroup.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at aztecgroup will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former aztecgroup employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.