Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the design and optimisation of Aztec's Target Operating Model for efficient operations.
- Company: Join Aztec, a leader in financial services, dedicated to delivering exceptional client experiences.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant company culture.
- Why this job: Be part of transformative projects that enhance customer satisfaction and drive organisational success.
- Qualifications: A degree in Business or Management is preferred; experience in change management is a plus.
- Other info: Ideal for those passionate about process optimisation and stakeholder engagement.
The predicted salary is between 43200 - 72000 £ per year.
Job ID: 5226140003 | Location: Southampton
Reports to Head of Target Operating Model
The purpose of this role is to support the design, implementation and optimisation of Aztec's Target Operating Model (TOM), including the organisation's operational capabilities and functions. This role involves engaging leadership to develop and document various components of target operating model design, that will ensure that Aztec operates efficiently and effectively to deliver its strategy and achieve its goals.
Key responsibilities:
- TOM assessment – support the assessment and evaluation of different aspects of the operating model. Identify and propose TOM improvement opportunities including process, capability, systems and organisation.
- TOM design – support the definition and documentation of the detailed TOM design, largely within specific TOM-enabling transformation projects. Engage leadership and facilitate design sessions to ensure robust target state model.
- TOM alignment – support alignment between transformation projects and the TOM.
- Client journey – develop and implement Client/Investor journey maps that align with the target operating model, to enhance overall customer experience and satisfaction.
- Decision-making processes – clarifying business decision-making frameworks and how decisions are escalated and communicated.
- Interfaces and ways of working – develop interaction models, ways of working and RACIs between cross-functional teams that will clarify how the TOM design will operate in practice.
- Location strategy impact – ensure TOM design aligns with overall group location strategy.
- Stakeholder engagement – collaborate with various departments and leadership teams to ensure the operating model meets business requirements and integrates seamlessly.
- Performance monitoring – track and report on the effectiveness of the operating model, proposing adjustments as necessary.
- Risk management – identify and mitigate risks associated with the implementation and operation of the model.
Technical Skills:
- Excellent analytical and problem-solving skills and ability to assess organisational needs and design effective solutions to recommend informed decisions.
- Skills and experience in business design, business analysis, organisation design, process optimisation and change management.
- Project management skills with Prince 2, LEAN, Six Sigma or other project management certification are desirable.
People Skills:
- Exceptional collaboration, relationship building and stakeholder management skills across all levels.
- Ability to translate complex models and frameworks into easily understood concepts for different audiences.
- Excellent verbal and written communication skills to interact with stakeholders at all levels.
Experience and Qualifications:
- Business, Management or relevant degree would be desirable.
- Experienced delivering complex cross-functional change/transformation programmes, ideally within Financial Services/Fund Administration industry.
- Experienced in design and implementation of different components of group level operating models.
Transformation Manager - TOM › employer: Aztec
Contact Detail:
Aztec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Manager - TOM ›
✨Tip Number 1
Familiarise yourself with the Target Operating Model (TOM) framework. Understanding its components and how they interconnect will help you engage effectively with leadership and contribute to design sessions.
✨Tip Number 2
Network with professionals in the financial services and fund administration sectors. Building relationships can provide insights into industry-specific challenges and best practices that are crucial for the TOM role.
✨Tip Number 3
Brush up on your project management skills, especially methodologies like Prince 2, LEAN, or Six Sigma. Being able to demonstrate your knowledge in these areas will set you apart as a candidate who can manage complex transformation programmes.
✨Tip Number 4
Prepare to discuss your experience in stakeholder engagement. Be ready to share examples of how you've successfully collaborated with cross-functional teams to implement change, as this is key to the TOM role.
We think you need these skills to ace Transformation Manager - TOM ›
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transformation management, particularly in designing and implementing operating models. Use specific examples that demonstrate your analytical skills and project management expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention your experience in stakeholder engagement and your ability to translate complex concepts into understandable terms.
Showcase Relevant Skills: Emphasise your skills in business design, process optimisation, and change management. If you have certifications like Prince 2, LEAN, or Six Sigma, make sure to highlight these as they are desirable for the role.
Prepare for Potential Questions: Think about how you would approach the key responsibilities of the role, such as TOM assessment and stakeholder engagement. Be ready to discuss your previous experiences and how they relate to the challenges you might face in this position.
How to prepare for a job interview at Aztec
✨Understand the Target Operating Model (TOM)
Familiarise yourself with the concept of a Target Operating Model and how it applies to the organisation. Be prepared to discuss how you can assess and improve operational capabilities, as well as your experience in designing effective solutions.
✨Showcase Your Analytical Skills
Highlight your analytical and problem-solving skills during the interview. Prepare examples of how you've assessed organisational needs and implemented changes that led to improved efficiency and effectiveness.
✨Demonstrate Stakeholder Engagement Experience
Be ready to discuss your experience in collaborating with various departments and leadership teams. Share specific instances where you successfully built relationships and managed stakeholder expectations to achieve project goals.
✨Communicate Clearly and Effectively
Since the role requires excellent verbal and written communication skills, practice explaining complex concepts in simple terms. This will demonstrate your ability to translate intricate models into easily understood ideas for different audiences.
