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- Tasks: Support the team by managing work requests and ensuring smooth operations.
- Company: Join a dynamic team focused on delivering top-notch service to clients.
- Benefits: Receive in-house training and develop your skills while working in a collaborative environment.
- Why this job: Be part of a supportive culture where teamwork and attention to detail are valued.
- Qualifications: Quick learner with good interpersonal skills and proficiency in Office 365 required.
- Other info: Opportunity for personal development and hands-on experience in administration.
The predicted salary is between 24000 - 36000 £ per year.
Reports to the Operational Support Manager. As an Administrator, you will be part of a team committed to providing our clients, both internally and externally, the best possible service. This role is key in providing support to the smooth and effective running of the Functional Operations and Static Data team.
What you'll be doing:
- Provide efficient and effective support in monitoring incoming work requests via various channels.
- Ensure task manager fields are updated correctly (dates, SLA’s, sub-types and matter codes).
- Manage the workload by assigning tasks to the Administrators for completion.
- Collaborate closely with FOSD managers.
- Create and maintain system access requests for all team members and new joiners.
- Create Tasks when required.
- Perform other duties and responsibilities as directed by your manager.
What we're looking for:
- Quick to learn new systems.
- An enthusiastic team-player.
- Good interpersonal skills.
- Keen attention to detail.
- Proactive, systematic approach to tasks.
- Computer literacy skills are essential (Office 365).
We will provide the training, both in house for relevant technical knowledge and to enhance both your development and ability to provide sound administration services. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues are at the heart of what we do.
Operational Support Administrator › employer: Aztec
Contact Detail:
Aztec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Administrator ›
✨Tip Number 1
Familiarise yourself with the tools and systems commonly used in operational support roles, especially Office 365. Being comfortable with these applications will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This will highlight your ability to work closely with FOSD managers and other team members, which is crucial for this position.
✨Tip Number 3
Practice your attention to detail by reviewing past projects or tasks where accuracy was key. Being able to discuss specific instances where your meticulousness made a difference will set you apart during discussions.
✨Tip Number 4
Prepare to discuss your proactive approach to problem-solving. Think of situations where you took the initiative to improve processes or assist colleagues, as this aligns perfectly with the responsibilities of managing workloads and supporting your team.
We think you need these skills to ace Operational Support Administrator ›
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Operational Support Administrator. Emphasise your computer literacy, attention to detail, and any previous administrative roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for providing support in monitoring work requests and collaborating with team members.
Highlight Teamwork Skills: Since the role requires collaboration with FOSD managers and other team members, be sure to include examples of your teamwork abilities. Discuss how you've successfully worked in teams in the past and contributed to achieving common goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Aztec
✨Show Your Team Spirit
As an Operational Support Administrator, being a team player is crucial. During the interview, share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to work closely with colleagues and managers to achieve common goals.
✨Demonstrate Attention to Detail
This role requires keen attention to detail, so be prepared to discuss how you ensure accuracy in your work. You might want to mention specific instances where your attention to detail made a difference, such as catching errors or improving processes.
✨Familiarise Yourself with Office 365
Since computer literacy, particularly with Office 365, is essential for this position, make sure you're comfortable discussing your experience with these tools. Consider preparing to demonstrate your proficiency in relevant applications during the interview.
✨Be Proactive in Your Approach
The job description mentions a proactive and systematic approach to tasks. Think of examples where you've taken initiative in your previous roles. This could include streamlining processes or taking on additional responsibilities to support your team.
