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- Tasks: Lead and manage the Tax Services team, ensuring exceptional client service and operational efficiency.
- Company: Join Aztec Group, a growing partner in tax services, dedicated to client success and innovation.
- Benefits: Enjoy professional development training and opportunities for growth within a supportive team environment.
- Why this job: Be a key player in transforming tax services while influencing strategic initiatives across the Group.
- Qualifications: Looking for quick learners with strong people skills and a passion for client relationships.
- Other info: You'll receive in-house training and support for professional qualifications to boost your career.
The predicted salary is between 43200 - 72000 £ per year.
This new role will contribute to the overall success of the Aztec Group through the leadership of our Tax Services team in the UK, developing our client service offerings as we continue to expand as a partner to our clients.
The role will lead the ongoing tax service delivery to our clients and contribute to the transformation of our tax services offering and the team that delivers them. There will also be opportunity to influence broader, Group-wide strategic Tax Services initiatives and objectives.
Reporting to the Group Head of Tax Services, the individual will be a leader within the wider Group, with responsibility for leading operations within the jurisdiction in line with existing requirements, and identifying and implementing new services and revenue streams.
Key responsibilities
- You will build, lead and manage a strong, engaged and growing Tax Services team who go above and beyond to deliver the service we’re renowned for.
- Be accountable and responsible for the jurisdictional P&L for the Tax Services team.
- Assist in the development of a jurisdictional growth strategy and implementation plan for our UK Tax Services team.
- Partner with internal and external stakeholders to identify, pursue and deliver new services and operating models.
- Influence the design and implementation of technology-based solutions that drive exceptional client service, excellent user experience and deliver operational efficiencies.
- Work closely and collaboratively with Business Development (“BD”) and Marketing teams to position Aztec as an industry leader.
- Ensure effective use of client relationship management systems and processes to maximise client knowledge, increase revenue opportunities, and maximise client satisfaction.
- Provide the business and Aztec’s clients with relevant local tax trends.
- Contribute actively to Group-wide strategic initiatives and objectives.
- Develop and deliver the client service strategy to existing clients and into the wider marketplace.
- Ensure consistent and high-quality service delivery to Tax Services clients.
- Manage and maximise client satisfaction of Tax Services clients.
- Effective line management, engagement and development of the Tax Client Services team.
Governance
- Lead the Tax Services team in the UK.
- Participate in UK leadership team meetings and related matters.
- Support the Group Head of Tax Services with the leadership of the Tax Services business at a Group level.
KPIs
- Tax Services UK revenue.
- Tax Services UK gross margin.
- Productivity of the UK Tax Services team.
- Cash collection/debtor days of the UK Tax Services team.
- Satisfaction of UK Tax Services clients.
- Engagement of UK Tax Services team staff.
- Level of operational and/or compliance-related incidents and their significance.
Team
- Tax Client Services team.
We will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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Associate Director - Tax Services › employer: Aztec
Contact Detail:
Aztec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director - Tax Services ›
✨Tip Number 1
Familiarize yourself with the latest trends in tax services and technology solutions. This knowledge will not only help you understand the industry better but also allow you to discuss innovative ideas during your interview.
✨Tip Number 2
Network with professionals in the tax services field, especially those who have experience in leadership roles. Engaging with them can provide insights into the challenges and expectations of the role, which can be beneficial for your discussions with us.
✨Tip Number 3
Prepare to showcase your leadership skills and experience in managing teams. Think of specific examples where you've successfully led a team or project, as this will be crucial in demonstrating your fit for the Associate Director position.
✨Tip Number 4
Understand our company culture and values at Aztec Group. Being able to articulate how your personal values align with ours will make a strong impression and show that you're a great fit for our team.
We think you need these skills to ace Associate Director - Tax Services ›
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Associate Director - Tax Services position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in tax services, leadership roles, and client management. Use specific examples that demonstrate your ability to lead a team and develop client service offerings.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how you can contribute to the growth strategy and operational efficiencies of the Tax Services team.
Highlight Leadership Experience: In both your CV and cover letter, emphasize your leadership experience and ability to manage teams effectively. Provide examples of how you've successfully led projects or initiatives that align with the responsibilities of this role.
How to prepare for a job interview at Aztec
✨Showcase Your Leadership Skills
As an Associate Director, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to engage and develop team members.
✨Understand Tax Services Trends
Familiarize yourself with current trends in tax services, especially in the UK. Be ready to discuss how these trends can influence the growth strategy for the Tax Services team and how you can leverage them to enhance client service offerings.
✨Demonstrate Client-Centric Thinking
Since client satisfaction is key, prepare to share specific examples of how you've improved client relationships or service delivery in previous roles. Show that you understand the importance of maximizing client knowledge and revenue opportunities.
✨Prepare for Strategic Discussions
This role involves contributing to broader strategic initiatives. Think about how you can influence and implement new services and operating models. Be ready to discuss your ideas on technology-based solutions that can drive operational efficiencies.
