Client Relationship Manager

Client Relationship Manager

Full-Time 54000 - 66000 £ / year (est.) Home office (partial)
Aztec Services (Guernsey) Limited

At a Glance

  • Tasks: Manage client relationships and oversee fund structures while ensuring top-notch service.
  • Company: Join Aztec, a diverse and inclusive company focused on growth and innovation.
  • Benefits: Enjoy flexible working, generous holidays, and comprehensive health benefits.
  • Other info: Great opportunities for training and professional qualifications await you.
  • Why this job: Be part of a dynamic team that values your input and fosters career development.
  • Qualifications: 4+ years in financial services with strong interpersonal skills.

The predicted salary is between 54000 - 66000 £ per year.

At Aztec, we’re committed to building and nurturing a diverse and inclusive workforce where everyone feels valued, respected, and able to grow.

we welcome applications from all individuals.

So, if your experience doesn’t exactly match with every part of the job description, but you are excited about the role, we would still like to hear from you.

If you are passionate, curious, innovative and data driven, you could still be a good fit.

About the role

Reporting to Senior Client Relationship Manager The purpose of this position is to administer a portfolio of Fund structures in conjunction with the Senior Manager.

Key responsibilities

  • Act as first point of contact for a number of fund structures within a team
  • Co-ordinate legal, tax and other professional advice
  • Review all aspects of day-to-day administration matters such as calls and distributions, investment transactions and quarterly investor reporting
  • Attend and run client board meetings and shareholders meetings and review minutes of those meetings
  • Build strong relationships with key client contacts and other key stakeholders
  • Ensure the non-numerical data review, distribution and filing of periodic financial statements on a timely basis and in accordance with regulatory guidelines
  • Act as “B” level 4-eyes signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
  • Assist with billing information for clients including analysis of time spent, including the management of aged debtors
  • Develop and maintain the Operational Procedures Manuals and ISAE checklist templates for client relationships
  • Supervise and assist in the training and development of staff
  • Participate in the appraisal process for members of staff

Skills, knowledge, expertise

  • 4+ years of financial services experience, ideally within the Funds industry
  • A relevant professional qualification, preferably CGI or equivalent
  • Sound technical financial services knowledge (to be supported through the Aztec Academy)
  • Proven people management experience
  • Evidence of managing a small client relationship or part of a major client relationship
  • Good interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts

We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development.

You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

We understand that everyone has different needs, and that’s why our employee package includes a variety of benefits.

In addition to a competitive salary, here are some examples of the benefits that we may offer for our permanent roles:

  • Discretionary bonus scheme
  • Flexible, hybrid working
  • Ability to work abroad for up to 3 weeks per annum
  • Generous holiday allowance
  • Pension scheme
  • Private medical insurance, including eye care
  • Life assurance (death in service and critical illness benefit)
  • Worldwide travel insurance
  • Health and wellbeing programmes
  • On-site parking

With an ambitious vision for further growth, we’re always on the lookout for bright individuals to join our journey.

Progress your career with a company that will support you every step of the way.

At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.

We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle.

Our culture is what makes us a standout place to work.

Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.

Join us and discover what makes us the bright alternative.

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Client Relationship Manager employer: Aztec Services (Guernsey) Limited

At Aztec, we pride ourselves on fostering a vibrant and inclusive work environment that champions diversity and personal growth. As a Senior Fund Administrator, you will benefit from comprehensive training and professional development opportunities, alongside a flexible hybrid working model that allows for a healthy work-life balance. With generous holiday allowances, private medical insurance, and the chance to work abroad, Aztec is dedicated to ensuring our employees feel valued and empowered in their roles.

Aztec Services (Guernsey) Limited

Contact Details:

Aztec Services (Guernsey) Limited Recruitment Team

We think you need these skills to ace Client Relationship Manager

Client Relationship Management
Financial Services Knowledge
Interpersonal Skills
People Management
Regulatory Compliance
Analytical Skills
Communication Skills